Oftentimes, employers build compensation plans to incent their employees to sell their product or service to obtain better sales results. What they often omit is ensuring that there is a balance between new sales and retention, both of which we will … [Read more...] about Commissions should produce the right sales
Discussions regarding the Presidential Campaigns seem impossible to avoid. The media is bombarding us with information as this election year there are many "firsts" in our history. Freedom of speech is our right - but is it right to discuss politics … [Read more...] about Political Discussions in the Workplace – Danger Zone
In my July company newsletter, the Employer's Advantage, I highlighted stress and how to deal with it in the workplace. There can't be anything more stressful in today's marketplace than coping with an economic downturn. Gas prices are sky high, … [Read more...] about Dealing with Reality in an Economic Downturn
Some businesses are unsure how to handle privacy compliance in regards to HIPAA regulations. The Health Insurance Portability and Accountability Act of 1996 has created more work for businesses in that they have to spend endless hours researching … [Read more...] about Privacy Compliance – Disclosing Health Information Has its Consequences
According to the US Department of Labor, The Employee Retirement Income Security Act of 1974 (ERISA) is a federal law that sets minimum standards for retirement and health benefit plans in the private industry. ERISA requires that those who establish … [Read more...] about ERISA 401(k) Violations Can Include Both Civil and Criminal Penalties
Many HR professionals and training/business coaches tell their clients that they need to check references on all new hires. The problem is that due to the fear of lawsuits, companies are told they should be cautious in giving references. Because of … [Read more...] about Checking and Giving References – Both Sides of the Coin
As a "seasoned" Human Resource generalist, it is interesting to listen to all the pundits and professionals talk about the generational differences in the workforce. That is not to belittle the fact that there are generational differences, but I … [Read more...] about The Past, Present and Future Workforce
With Labor Day on the way and summer behind us, employers and employees alike look forward to a long weekend holiday. It's so easy to motivate your employees to get their work done before a long holiday weekend. The good feeling of self appreciation … [Read more...] about How to Re-motivate Employees Back to Work After A Holiday Weekend?
Do you have any idea the cost difference between getting a new customer compared to retaining a current customer? It costs 5 times as much to bring in a new customer, than to keep an existing one, as we all know. Now is time to ensure loyalty with … [Read more...] about Quality Customer Service During a Recession Insures Customer Loyalty!
Image via Wikipedia The Supreme Court's ruling in Smith v. City of Jackson, Mississippi, has upheld the notion that persons who sue for age discrimination do not need to prove that an employer intentionally discriminated based on age. Instead, a … [Read more...] about Age Discrimination Lawsuits Carry Great Financial Penalties