Customer safety is a priority when you work in the service industry. Even the smallest thing can pose a safety hazard. This puts your business and livelihood at risk. Here are some ways to ensure customer safety at your business.
Remove Slip and Fall Hazards
Slips, trips, and falls are a large portion of the injuries that are reported by customers each year. Keeping aisles and walkways clear of unnecessary objects protects your customers from these types of accidents. Mopping up spills as they occur also protects your customers. Make sure to put down antiskid mats near any doors. Walk around your business on a daily basis to ensure that these types of safety hazards aren’t present.
Increase the Lighting
Improving the lighting situation in your business can help keep your customers safer. They are less likely to fail to see a safety hazard if the lights are brighter. There is also the added benefit of being able to see what your customers are doing. This can deter loss and other crime related problems. Another thing to take into consideration is uneven lighting. This presents its own set of challenges. Uneven lighting can distort the appearance of the floor and affect people’s depth perception. Trips may result due to changes in lighting intensity.
Ensure Proper Ventilation
The air quality of your business is an important part of keeping your customers safe. Mold and chemical buildup in the air can cause your customers to experience breathing problems. Having proper ventilation reduces these risks. Another part of ventilation is maintaining the temperature of your business. This poses more of a risk to your customers and employees if it’s too warm. During the summer months, your customers and employees could become dehydrated if it’s hot inside your business. Maintain your ventilation system to avoid these issues.
Install Fire Prevention Mechanisms
Having some means to put out a fire before it becomes out of control is always a good idea for a business owner. It not only helps to keep your employees and customers safe, but it can prevent the loss of inventory. Sprinkler systems are the most common type of fire suppression system. In many areas, it’s required that this type of system is installed. You don’t want your business to be a total loss. Having this type of system may even have the benefit of reducing your insurance premiums.
Ensuring customer safety means that you need to remain vigilant. Always be on the lookout for areas that can impact the health and safety of your customers.
