When you want to reach your employees, text messaging is the fastest and most direct form of communication. If you have not implemented a texting software platform into your business, now is the time. Your human resources department will be able to communicate with employees more efficiently, get employees onboard faster, and use the system to alert employees of meetings, trainings, and emergencies within minutes.
Get Employees Ready to Start Work
Onboarding new employees take coordination, training, and effective communication. Text messaging allows your HR department to reach new employees faster. Most new employees will answer a text message right away, speeding up the onboarding process. Employees can be sent a link to fill out additional paperwork, information about an orientation, or the employee handbook to read before they begin working.
Ensure Trainings are Well Attended
Human resources departments are always working hard to ensure all employees are properly trained and the company is in compliance with all state and federal regulations. Text messaging allows the HR department to remind employees of an upcoming training. This keeps attendance up at trainings and gives employees an easy text to reference when they aren’t sure the exact time or date of a training. Employee engagement is key when trying to streamline your HR department.
Keep Benefits Administered Correctly
The open enrollment period for benefits can be an overwhelming time for your HR department. With the ability to send out text messages, HR can simplify the process. HR needs to adapt to changes in the workplace, and this begins with keeping all communication as clear as possible. Text messages can be sent to clarify the details of any new plans, and to remind employees that the open enrollment period has started. Employees can ask questions through text messaging, and human resources will be able to answer questions quickly through text messaging.
Make Scheduling Easier with Text Messaging
In order to boost your productivity, your scheduling needs to be optimized. Your HR department can utilize text messaging to make last minute changes or to fill in a shift at the last minute. Texting gives you the ability to reach your entire staff in an instant, finding replacement staff easily in an emergency. When you rely on having a full line of staff at all times, you need to be able to fill in shifts as efficiently as possible.
Reach Employees if There’s an Emergency
You never know when you’ll have to reach your employees because of an emergency. If you need to close the company because of bad weather, send out a group text so that your employees remain home safely. When there is a security risk in your building, a text message sent to your employees will alert everyone of the potential danger. No matter what your emergency is, you will reach the majority of your staff quickly when you use text messaging.
Text messaging is going to allow your HR department to become more efficient. Scheduling will be easier, and onboarding new employees will take less time. No matter why you want to reach your employees, a quick text message will reach everyone right away. Whether you are trying to have benefits administered, or you want to keep everyone’s training up to date, text messaging allows for direct, effective communication between HR and your employees. If you aren’t using a text messaging software platform to communicate with employees, it’s time to begin the process of finding the right platform for you.
Ken Rhie is the CEO of Trumpia, which earned a reputation as the most complete SMS solution including user-friendly user interface and API for mobile engagement, Smart Targeting, advanced automation, enterprise, and cross-channel features for both mass texting and landline texting use cases. Mr. Rhie holds an MBA degree from Harvard Business School. He has over 30 years of experience in the software, internet, and mobile communications industries.