Recent history has created some major changes. COVID-19 has forever altered the landscape in the workplace. More people are working from home and businesses are having to dig deeper. Human resources are just one of the ways in which companies have had to make changes.
We will take a closer look at human resources management. You will get a better understanding of where we are at now. It will also be made clear as to where we are going in the future. While we may not always know what is coming, COVID-19 has shown us that, but we have a clearer understanding of the effects of the recent past.
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Utilization of Automation Software
Remote working has become commonplace in almost every industry. This challenge is being met by HR with the help of automatic software. This can include things like:
- Employee onboarding – documents and other necessary actions
- Employee timesheets – Tracking and managing timesheets
- Leave requests – Automatic internal calculations made for instant approval or denial of requests
- Performance management – tracking performance in accordance with business goals
- Exit interviews – Removes negative stigma attached to providing vital information from exiting employees
The larger the company is, the more they can benefit from automatic processes. Email follow up automation is already utilized in a number of businesses. These processes help to reduce strain on employees by freeing up their inbox. By leaving more decisions up to automatic processes, difficult decisions get more personal attention.
Managing and Cultivating Problem Solvers
As we have seen by COVID-19, it is necessary to have the ability to think on your feet. The future of human resource process management is going to require being nimble. This will require assessment of individuals and training.
The creation of different problem solving scenarios allows you to see who can think their way through the problem and who cannot. Encourage teamwork to utilize specific strengths from each member of the team. You are no longer hampered by just the talent in your area. It is possible to have a creative and nimble team based anywhere in the world.
Embracing the Gig Economy
Part of being nimble in the new era of human resources process management is embracing the new culture. Since there are going to be more people working from home, you will deal with more freelancers. Managing all the processes for short-term contracts as well as benefits is necessary.
The best plan is to have a game plan going into it. Know what to expect with each form of gig work. Know the paperwork that is required as well as information that needs to be passed on. By having a checklist of everything required, nothing will fall between the cracks. As mentioned above, utilize automated processes to make the onboarding and exiting processes even easier.
Living in a world that is ever changing means there are always going to be new challenges. Stepping into the future of human resource process management doesn’t have to be scary. You can create a plan to face the challenges head on. These are just a few of the examples of how you can prepare yourself and your company.
Regardless of the size of your company human resources will remain necessary. It does not matter whether you are working in an HR department or you own the company. You will need to rise to the occasion. COVID-19 has opened many eyes to the possibilities of challenges and the ability to overcome them. Through thoughtful analysis and experience, we will welcome the future with open arms.
Michael Habiger is a content marketing specialist with over 6 years of experience, currently head of the marketing department at FollowUpFred. He is a marketing nerd and front-fighter for big data and automation.