Whether you know it or not, artificial intelligence (AI) is becoming more and more common within the business community. With new software and tech capabilities being introduced to the market on a consistent basis, innovations are being made across every industry. Some people assume that the incorporation of AI into day-to-day operations will mean fewer jobs and a decline in the economy. In reality, many of these programs, such as process automation software, are meant to be utilized as a joint practice along with a human workforce to better streamline backend business tasks. Automation has the ability to completely alter the way certain departments and, in some cases, entire companies operate.
In the case of human resources, having the advantage of automating business practices would not only help you find better candidates but also give you better insights into your team’s hiring process. Here are some of the many advantages that every small- and large-scale company could capitalize on simply by introducing this form of AI into their HR department.
Reduction in Error
One of the most amazing uses of AI is its ability to collect, organize, and analyze large quantities of data. HR representatives are very familiar with the endless stream of documents and applications that must be reviewed on a weekly basis. Although it isn’t intended, oversights can occur. However, when utilizing computer software that has thousands of functionalities, this process becomes a breeze. Not to mention the fact that errors would be dramatically reduced. Human error is very common and can occur in any number of ways. One of the most common being the improper filing and storing of classified personnel documents. But, having a tool such as process automation at your disposal will make everyday workflow much simpler and results in fewer mistakes.
Better Metrics and Hiring Analytics
With its advanced catalog of capabilities, automation allows HR representatives to access in-depth metrics and can help them analyze applicant pools more effectively. Although many services out there already have the ability to analyze resumes on a surface level using their own software, some advanced automation platforms can assess a candidate’s success probability and determine which applicants are the best fit for the job. Beyond this, analytics can be run regarding turnover, review employee performance, and find ways to improve your workforce in the long term.
Improved Candidate Selection and Onboarding
Once you’ve chosen the right candidate for the position, onboarding is typically the next big hurdle HR representatives will face. This will typically involve large amounts of form filling and document review that can be very tedious. But with automation bots, which can learn by mirroring the repetitive actions taken by an HR representative, HR departments can complete tasks like these quickly and with the same amount of efficiency. This way, HR can spend more time with recruiting efforts as well as getting new hires acquainted with their new position.
Enhanced Training and Development
Once a new employee has begun work, their training will depend on a variety of factors, one of them being the HR department. Any questions, serious inquiries, or problems that arise will be directed toward HR. Incorporating one or several backend automation programs can allow you to expedite certain workflows, and in turn, be more available not only to new hires but the entire staff. Depending on the industry, automation software could be a part of everyday operations for employees as well. There are so many ways in which this type of AI can be applied, and with time, could be the centerpiece of many workforces.