Using Text Messages to Make Your HR Functions More Efficient

HR is an essential part of any good business structure. However, many of the traditional HR methods of recruiting and engaging employees are not working. Either the HR messages are not read, being received on time or just not effective anymore for whatever reason. So what should you do? Well, you need to find out what’s working, then utilize your new found ways of communicating with your employees. What about text messaging? Texting has clearly become the preferred method of communication for most people. And, SMS messaging is a much quicker, more convenient way to conduct business.

Here are some of the different ways you can use text messaging as an effective tool for all your employee communications.

Recruiting

Using text messaging as a recruiting tool works exceptionally well. You simply have your text messaging service develop a short code and a keyword for you then post it online, storefronts or anywhere else you traditionally recruit. Once an applicant responds you will automatically receive important applicant data and that same information will then be recorded and tracked in an applicant tracking system.

Employee Communications

There are lots of ways text messaging can be used for employee communications, such as:

• Employee onboarding
• Payroll questions and information
• Open enrollment and all related questions
• Employee training reminders, scheduling and class materials
• Benefits administration
• Scheduling
• And more!

Employee Recognition

The best way to keep employees motivated is to recognize the things they are doing right. And SMS texting is a great way to do that. You can congratulate an employee for a job well done, celebrate a milestone, announce your quarterly earnings and for delivering other types of motivational messages. The best part about this is that texting is a much quicker, easier way to communicate than having to prepare a message for the company newsletter or even to make a phone call and all the back and forth that’s generally involved when it comes to phone calling.

Employee Surveys

One of the most underused methods of improving the way your company does business is the use of employee surveys. Your employees are in the trenches everyday and are usually your best resource for ideas when it comes to improving your business and growing your ROI. However, most companies don’t take the time to do this. The good news is that sending out employee surveys just got a whole lot easier. How? By sending your employees a bulk text message containing a survey. This saves you time because of how easy the delivery method of texting a survey is and it also makes it much easier for your employees to respond. In fact, you are more likely to receive a higher participation rate if you send your employee surveys via a text message.

In Case of Emergency Notifications

In addition to using text messaging for routine business functions, you can also use texts for quickly notifying your employees about an emergency situation during or after business hours without having to take the time to call each one of them. This could be anything from a fire in the building, texting a map of the exits, inclement weather notifications, roll calls to make sure everyone is accounted for or giving directives during an emergency situation so your employees know exactly what to do without having to guess or taking things into their own hands.

 

If you would like more information about using text messaging as an effective method of managing your HR communications, please contact us today and let us show you just how effortless it can be.

 

Author Biography

Sophorn Chhay

Sophorn is the marketing guy at Trumpia, the most complete HR communication software with mass sms messaging, smart targeting and automation. Watch Trumpia’s 5-Minute Demo on how to execute an effective messaging strategy.