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Office Machine Operators, Except Computer
SOC Code: 43-9071.00

Operate one or more of a variety of office machines, such as photocopying, photographic, and duplicating machines, or other office machines.

Sample of reported job titles: Copy Center Operator, Copy Machine Operator, Copy Technician, Graphic Art Technician, Graphics Production Specialist, Key Operator, Machine Operator, Print Shop Assistant, Printing Services Coordinator, Reprographics Technician

Tasks

  • Read job orders to determine the type of work to be done, the quantities to be produced, and the materials needed.
  • Deliver completed work.
  • Place original copies in feed trays, feed originals into feed rolls, or position originals on tables beneath camera lenses.
  • Sort, assemble, and proof completed work.
  • Operate office machines such as high speed business photocopiers, readers, scanners, addressing machines, stencil-cutting machines, microfilm readers or printers, folding and inserting machines, bursters, and binder machines.
  • Complete records of production, including work volumes and outputs, materials used, and any backlogs.
  • Compute prices for services and receive payment, or provide supervisors with billing information.
  • Set up and adjust machines, regulating factors such as speed, ink flow, focus, and number of copies.
  • Load machines with materials such as blank paper or film.
  • Monitor machine operation, and make adjustments as necessary to ensure proper operation.
  • Clean machines, perform minor repairs, and report major repair needs.
  • File and store completed documents.
  • Operate auxiliary machines such as collators, pad and tablet making machines, staplers, and paper punching, folding, cutting, and perforating machines.
  • Maintain stock of supplies, and requisition any needed items.
  • Prepare and process papers for use in scanning, microfilming, and microfiche.
  • Clean and file master copies or plates.
  • Cut copies apart and write identifying information, such as page numbers or titles, on copies.

Technology Skills

  • Data base user interface and query software - Data entry software ; Microsoft Access
  • Desktop publishing software - Microsoft Publisher
  • Document management software - Adobe Systems Adobe Acrobat
  • Electronic mail software - Microsoft Outlook
  • Office suite software - Microsoft Office
  • Presentation software - Microsoft PowerPoint
  • Spreadsheet software - Microsoft Excel
  • Word processing software - Microsoft Word

Tools Used

  • Addressing machines - Mail addressing machines
  • Automatic labeling systems - Automatic labeling equipment
  • Bar code reader equipment - Barcode scanners
  • Dot matrix printers - Computer form printers; High speed impact printers
  • Embossing tools - Embossing machines
  • Inkjet fax machine - Inkjet facsimile machines
  • Letter folders - Parallel folding equipment
  • Lithographic equipment - Lithographic presses
  • Mail opening machines - Mail opening equipment
  • Microfiche or microfilm viewers - Microfilm readers
  • Microfiche reader printers - Microfiche duplicators; Microfilm duplicators
  • Microfilm processors - Automated microfilm processors
  • Paper cutting machines or accessories - Form separators
  • Paper jogging machines - Paper joggers
  • Paper punching or binding machines - Paper binding machines
  • Personal computers
  • Photocopiers - Copy machines
  • Plotter printers - Graphic plotters
  • Printing collators or decollators - Paper collators
  • Scanners - Computer data input scanners
  • Sorters - Mail sorting machines
  • Thermal binding machine - Thermal binder machines

Knowledge

  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Skills

  • Operation and Control - Controlling operations of equipment or systems.
  • Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Speaking - Talking to others to convey information effectively.
  • Time Management - Managing one's own time and the time of others.

Abilities

  • Near Vision - The ability to see details at close range (within a few feet of the observer).
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Selective Attention - The ability to concentrate on a task over a period of time without being distracted.

Interests

  • Interest code: RC
    • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
    • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Work Context

  • Electronic Mail - 63% responded “Every day.”
  • Time Pressure - 65% responded “Every day.”
  • Telephone - 61% responded “Every day.”
  • Contact With Others - 51% responded “Constant contact with others.”
  • Indoors, Environmentally Controlled - 61% responded “Every day.”
  • Face-to-Face Discussions - 36% responded “Every day.”
  • Work With Work Group or Team - 40% responded “Extremely important.”
  • Importance of Being Exact or Accurate - 25% responded “Extremely important.”
  • Deal With External Customers - 36% responded “Extremely important.”
  • Freedom to Make Decisions - 56% responded “Some freedom.”
  • Coordinate or Lead Others - 30% responded “Extremely important.”
  • Structured versus Unstructured Work - 29% responded “Limited freedom.”
  • Physical Proximity - 57% responded “Slightly close (e.g., shared office).”
  • Spend Time Standing - 38% responded “About half the time.”
  • Importance of Repeating Same Tasks - 18% responded “Extremely important.”
  • Pace Determined by Speed of Equipment - 45% responded “Very important.”
  • Sounds, Noise Levels Are Distracting or Uncomfortable - 30% responded “Never.”
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls - 31% responded “Less than half the time.”

Education

Percentage of RespondentsEducation Level Required
68%High school diploma or equivalent
17%Bachelor's degree
9%Post-secondary certificate

Work Styles

  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Integrity - Job requires being honest and ethical.
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
  • Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
  • Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Persistence - Job requires persistence in the face of obstacles.

Work Values

  • Support - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Wages & Trends

  • Median wages (2017)
    • $15.08 hourly, $31,360 annual
  • Employment (2016)
    • 60,000 employees
  • Projected growth (2016-2026)
    • Decline (-2% or lower)
  • Projected job openings (2016-2026)
    • 5,100

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