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Industrial-Organizational Psychologists
SOC Code: 19-3032.00

Apply principles of psychology to human resources, administration, management, sales, and marketing problems. Activities may include policy planning; employee testing and selection, training and development; and organizational development and analysis. May work with management to organize the work setting to improve worker productivity.

Sample of reported job titles: Assessment Services Manager, Consultant, Consulting Psychologist, Industrial Psychologist, Industrial/Organizational Psychologist (I/O Psychologist), Management Consultant, Organizational Consultant, Organizational Development Consultant, Organizational Psychologist, Research Scientist

Tasks

  • Formulate and implement training programs, applying principles of learning and individual differences.
  • Conduct research studies of physical work environments, organizational structures, communication systems, group interactions, morale, or motivation to assess organizational functioning.
  • Conduct presentations on research findings for clients or at research meetings.
  • Provide expert testimony in employment lawsuits.
  • Study consumers' reactions to new products and package designs, and to advertising efforts, using surveys and tests.
  • Review research literature to remain current on psychological science issues.
  • Develop interview techniques, rating scales, and psychological tests used to assess skills, abilities, and interests for the purpose of employee selection, placement, or promotion.
  • Conduct individual assessments, including interpreting measures and providing feedback for selection, placement, or promotion.
  • Write articles, white papers, or reports to share research findings and educate others.
  • Develop new business by contacting potential clients, making sales presentations, and writing proposals.
  • Develop and implement employee selection or placement programs.
  • Identify training and development needs.
  • Train clients to administer human resources functions including testing, selection, and performance management.
  • Facilitate organizational development and change.
  • Analyze job requirements and content to establish criteria for classification, selection, training, and other related personnel functions.
  • Assess employee performance.
  • Observe and interview workers to obtain information about the physical, mental, and educational requirements of jobs as well as information about aspects such as job satisfaction.
  • Coach senior executives and managers on leadership and performance.
  • Study organizational effectiveness, productivity, and efficiency, including the nature of workplace supervision and leadership.
  • Write reports on research findings and implications to contribute to general knowledge or to suggest potential changes in organizational functioning.
  • Participate in mediation and dispute resolution.
  • Provide advice on best practices and implementation for selection.
  • Counsel workers about job and career-related issues.
  • Advise management concerning personnel, managerial, and marketing policies and practices and their potential effects on organizational effectiveness and efficiency.

Technology Skills

  • Analytical or scientific software - IBM SPSS Statistics ; SAS ; Scientific Software International TESTFACT; Winsteps (see all 12 examples)
  • Data base user interface and query software - Microsoft Access
  • Document management software - Adobe Systems Adobe Acrobat
  • Electronic mail software - Microsoft Outlook
  • Enterprise resource planning ERP software - Oracle PeopleSoft
  • Graphics or photo imaging software - Microsoft Visio
  • Human resources software - Human resource information system HRIS
  • Internet browser software - Web browser software
  • Office suite software - Microsoft Office
  • Presentation software - Microsoft PowerPoint
  • Project management software - Microsoft Project
  • Spreadsheet software - Google Sheets; Microsoft Excel
  • Web platform development software - Hypertext markup language HTML
  • Word processing software - Microsoft Word

Tools Used

  • Desktop computers
  • High capacity removable media drives - Universal serial bus USB flash drives
  • Liquid crystal display projector - Liquid crystal display LCD video projectors
  • Notebook computers - Laptop computers
  • Personal computers
  • Scanners - Data input scanners

Knowledge

  • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Skills

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Speaking - Talking to others to convey information effectively.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Science - Using scientific rules and methods to solve problems.
  • Time Management - Managing one's own time and the time of others.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Coordination - Adjusting actions in relation to others' actions.
  • Persuasion - Persuading others to change their minds or behavior.
  • Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Mathematics - Using mathematics to solve problems.
  • Operations Analysis - Analyzing needs and product requirements to create a design.
  • Instructing - Teaching others how to do something.
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Service Orientation - Actively looking for ways to help people.
  • Negotiation - Bringing others together and trying to reconcile differences.

Abilities

  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Mathematical Reasoning - The ability to choose the right mathematical methods or formulas to solve a problem.
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
  • Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
  • Originality - The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
  • Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.

Interests

  • Interest code: IEA
    • Investigative - Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
    • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
    • Artistic - Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
    • Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Work Context

  • Electronic Mail - 96% responded “Every day.”
  • Telephone - 83% responded “Every day.”
  • Structured versus Unstructured Work - 66% responded “A lot of freedom.”
  • Freedom to Make Decisions - 64% responded “A lot of freedom.”
  • Face-to-Face Discussions - 68% responded “Every day.”
  • Indoors, Environmentally Controlled - 86% responded “Every day.”
  • Spend Time Sitting - 56% responded “Continually or almost continually.”
  • Work With Work Group or Team - 61% responded “Extremely important.”
  • Duration of Typical Work Week - 78% responded “More than 40 hours.”
  • Contact With Others - 48% responded “Constant contact with others.”
  • Impact of Decisions on Co-workers or Company Results - 51% responded “Very important results.”
  • Importance of Being Exact or Accurate - 53% responded “Extremely important.”
  • Coordinate or Lead Others - 44% responded “Extremely important.”
  • Frequency of Decision Making - 47% responded “Every day.”
  • Responsibility for Outcomes and Results - 45% responded “Very high responsibility.”
  • Letters and Memos - 36% responded “Once a month or more but not every week.”
  • Deal With External Customers - 40% responded “Extremely important.”
  • Time Pressure - 45% responded “Once a month or more but not every week.”
  • Level of Competition - 37% responded “Moderately competitive.”
  • Frequency of Conflict Situations - 41% responded “Once a month or more but not every week.”
  • Consequence of Error - 31% responded “Serious.”
  • Public Speaking - 57% responded “Once a month or more but not every week.”

Education

Percentage of RespondentsEducation Level Required
48%Doctoral degree
47%Master's degree
5%Post-doctoral training

Work Styles

  • Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
  • Integrity - Job requires being honest and ethical.
  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Persistence - Job requires persistence in the face of obstacles.
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Work Values

  • Working Conditions - Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
  • Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Achievement - Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Wages & Trends

  • Median wages (2017)
    • $41.87 hourly, $87,100 annual
  • Employment (2016)
    • 2,000 employees
  • Projected growth (2016-2026)
    • Average (5% to 9%)
  • Projected job openings (2016-2026)
    • 100

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