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First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers
SOC Code: 37-1012.00

Directly supervise and coordinate activities of workers engaged in landscaping or groundskeeping activities. Work may involve reviewing contracts to ascertain service, machine, and workforce requirements; answering inquiries from potential customers regarding methods, material, and price ranges; and preparing estimates according to labor, material, and machine costs.

Sample of reported job titles: Field Manager, Golf Course Superintendent, Grounds Crew Supervisor, Grounds Foreman, Grounds Maintenance Supervisor, Grounds Manager, Grounds Supervisor, Groundskeeper Supervisor, Landscape Manager, Landscape Supervisor

Tasks

  • Monitor project activities to ensure that instructions are followed, deadlines are met, and schedules are maintained.
  • Establish and enforce operating procedures and work standards that will ensure adequate performance and personnel safety.
  • Inspect completed work to ensure conformance to specifications, standards, and contract requirements.
  • Provide workers with assistance in performing duties as necessary to meet deadlines.
  • Direct activities of workers who perform duties, such as landscaping, cultivating lawns, or pruning trees and shrubs.
  • Confer with other supervisors to coordinate work activities with those of other departments or units.
  • Schedule work for crews, depending on work priorities, crew or equipment availability, or weather conditions.
  • Direct or perform mixing or application of fertilizers, insecticides, herbicides, or fungicides.
  • Direct or assist workers engaged in the maintenance or repair of equipment, such as power tools or motorized equipment.
  • Perform administrative duties, such as authorizing leaves or processing time sheets.
  • Answer inquiries from current or prospective customers regarding methods, materials, or price ranges.
  • Inventory supplies of tools, equipment, or materials to ensure that sufficient supplies are available and items are in usable condition.
  • Investigate work-related complaints to verify problems and to determine responses.
  • Perform personnel-related activities, such as hiring workers, evaluating staff performance, or taking disciplinary actions when performance problems occur.
  • Review contracts or work assignments to determine service, machine, or workforce requirements for jobs.
  • Prepare service estimates based on labor, material, and machine costs and maintain budgets for individual projects.
  • Plant or maintain vegetation through activities such as mulching, fertilizing, watering, mowing, or pruning.
  • Order the performance of corrective work when problems occur and recommend procedural changes to avoid such problems.
  • Maintain required records, such as personnel information or project records.
  • Train workers in tasks such as transplanting or pruning trees or shrubs, finishing cement, using equipment, or caring for turf.
  • Prepare or maintain required records, such as work activity or personnel reports.
  • Negotiate with customers regarding fees for landscaping, lawn service, or groundskeeping work.
  • Identify diseases or pests affecting landscaping and order appropriate treatments.
  • Recommend changes in working conditions or equipment use to increase crew efficiency.
  • Confer with managers or landscape architects to develop plans or schedules for landscaping maintenance or improvement.
  • Tour grounds, such as parks, botanical gardens, cemeteries, or golf courses, to inspect conditions of plants and soil.
  • Design or supervise the installation of sprinkler systems, calculating water pressure, or valve and pipe coverage needs.
  • Install or maintain landscaped areas, performing tasks such as removing snow, pouring cement curbs, or repairing sidewalks.

Technology Skills

  • Data base user interface and query software - Work order software
  • Electronic mail software - Microsoft Outlook
  • Inventory management software
  • Office suite software - Microsoft Office
  • Spreadsheet software - Microsoft Excel
  • Time accounting software - Payroll software
  • Word processing software - Microsoft Word

Tools Used

  • Adjustable widemouth pliers
  • Adjustable wrenches - Adjustable hand wrenches
  • Agricultural tractors - Farm tractors
  • Articulating boom lift - Bucket trucks
  • Axes - Pick axes
  • Backhoes - Tractors with backhoe attachments
  • Chain saw - Chainsaws
  • Claw hammer - Claw hammers
  • Cultivators - Rototillers
  • Cutting machines - Brick cutters
  • Desktop computers
  • Disks - Tractor disc attachments
  • Dump trucks
  • Fertilizer spreaders or distributors - Fertilizer spreaders
  • Flatbed trailers - Equipment trailers
  • Forestry saws - Pruning saws
  • Forklifts
  • Garden forks - Pitchforks
  • Graders or land levelers - Bed shapers
  • Grease guns
  • Hand sprayers - Insecticide sprayers
  • Hedge clippers - Hedge trimmers; Weed whackers
  • Hoes - Gardening hoes
  • Lawnmowers - Push mowers; Riding mowers
  • Levels - Laser levels
  • Light trucks or sport utility vehicles - Light pickup trucks
  • Measuring wheels for distance - Measuring wheels
  • Mower parts or accessories - Tractor mowing decks
  • Personal computers
  • Picks - Mattocks
  • Planters - Seed distributors
  • Power blowers - Leaf blowers
  • Power drills - Cordless drills
  • Power trimmers - String trimmers
  • Pressure or steam cleaners - Pressure washers
  • Rakes - Landscape rakes; Leaf rakes
  • Saws - Hand saws
  • Screwdrivers - Phillips head screwdrivers; Straight screwdrivers
  • Shovels - Gardening shovels
  • Skid steer loaders - Skip loaders
  • Snowplow attachments - Snowplows
  • Socket sets - Socket wrench sets
  • Spades - Garden spades
  • Special purpose telephones - Multi-line telephone systems
  • Sprayers - Herbicide sprayers
  • Trenching machines - Trenchers
  • Two way radios
  • Vacuum cleaners - Outdoor vacuums; Sidewalk sweepers
  • Water sprinklers - Lawn sprinklers
  • Wheel loaders
  • Wheelbarrows

Knowledge

  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

Skills

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Coordination - Adjusting actions in relation to others' actions.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Speaking - Talking to others to convey information effectively.
  • Time Management - Managing one's own time and the time of others.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Instructing - Teaching others how to do something.
  • Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Service Orientation - Actively looking for ways to help people.
  • Negotiation - Bringing others together and trying to reconcile differences.
  • Operation and Control - Controlling operations of equipment or systems.
  • Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly.
  • Persuasion - Persuading others to change their minds or behavior.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Abilities

  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
  • Far Vision - The ability to see details at a distance.
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Visualization - The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
  • Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
  • Multilimb Coordination - The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
  • Originality - The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
  • Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
  • Static Strength - The ability to exert maximum muscle force to lift, push, pull, or carry objects.
  • Time Sharing - The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

Interests

  • Interest code: ERC
    • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
    • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
    • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Work Context

  • Outdoors, Exposed to Weather - 75% responded “Every day.”
  • Frequency of Decision Making - 92% responded “Every day.”
  • Responsibility for Outcomes and Results - 73% responded “Very high responsibility.”
  • Telephone - 86% responded “Every day.”
  • Face-to-Face Discussions - 75% responded “Every day.”
  • Work With Work Group or Team - 78% responded “Extremely important.”
  • Impact of Decisions on Co-workers or Company Results - 69% responded “Very important results.”
  • Responsible for Others' Health and Safety - 62% responded “Very high responsibility.”
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets - 75% responded “Every day.”
  • Structured versus Unstructured Work - 53% responded “A lot of freedom.”
  • Coordinate or Lead Others - 46% responded “Extremely important.”
  • Duration of Typical Work Week - 63% responded “More than 40 hours.”
  • Deal With External Customers - 63% responded “Extremely important.”
  • Freedom to Make Decisions - 50% responded “A lot of freedom.”
  • Sounds, Noise Levels Are Distracting or Uncomfortable - 63% responded “Every day.”
  • Very Hot or Cold Temperatures - 50% responded “Every day.”
  • Importance of Being Exact or Accurate - 41% responded “Extremely important.”
  • Exposed to Contaminants - 45% responded “Every day.”
  • Time Pressure - 38% responded “Every day.”
  • Contact With Others - 49% responded “Constant contact with others.”
  • Exposed to Minor Burns, Cuts, Bites, or Stings - 52% responded “Every day.”
  • In an Enclosed Vehicle or Equipment - 48% responded “Every day.”
  • Exposed to Hazardous Equipment - 48% responded “Every day.”
  • Physical Proximity - 43% responded “Moderately close (at arm's length).”
  • Letters and Memos - 49% responded “Every day.”
  • Level of Competition - 59% responded “Highly competitive.”
  • Pace Determined by Speed of Equipment - 58% responded “Extremely important.”
  • In an Open Vehicle or Equipment - 38% responded “Once a year or more but not every month.”
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls - 40% responded “Continually or almost continually.”
  • Deal With Unpleasant or Angry People - 35% responded “Once a week or more but not every day.”
  • Electronic Mail - 41% responded “Every day.”
  • Extremely Bright or Inadequate Lighting - 33% responded “Every day.”
  • Indoors, Environmentally Controlled - 44% responded “Every day.”
  • Importance of Repeating Same Tasks - 34% responded “Very important.”
  • Spend Time Making Repetitive Motions - 46% responded “Less than half the time.”
  • Spend Time Standing - 35% responded “Less than half the time.”

Education

Percentage of RespondentsEducation Level Required
35%Associate's degree
27%Post-secondary certificate

Work Styles

  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Integrity - Job requires being honest and ethical.
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Persistence - Job requires persistence in the face of obstacles.
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Work Values

  • Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Working Conditions - Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Wages & Trends

  • Median wages (2017)
    • $22.61 hourly, $47,030 annual
  • Employment (2016)
    • 178,000 employees
  • Projected growth (2016-2026)
    • Faster than average (10% to 14%)
  • Projected job openings (2016-2026)
    • 19,500

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