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Transportation Managers
SOC Code: 11-3071.01

Plan, direct, or coordinate the transportation operations within an organization or the activities of organizations that provide transportation services.

Sample of reported job titles: Director of Operations, Fleet Manager, Freight Coordinator, Global Transportation Manager, Traffic Manager, Train Operations Manager, Trainmaster, Transportation Director, Transportation Manager, Transportation Supervisor

Tasks

  • Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.
  • Direct activities related to dispatching, routing, or tracking transportation vehicles, such as aircraft or railroad cars.
  • Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, environmental policies, or government regulations.
  • Serve as contact persons for all workers within assigned territories.
  • Implement schedule or policy changes for transportation services.
  • Monitor spending to ensure that expenses are consistent with approved budgets.
  • Promote safe work activities by conducting safety audits, attending company safety meetings, or meeting with individual staff members.
  • Prepare management recommendations, such as proposed fee and tariff increases or schedule changes.
  • Direct investigations to verify and resolve customer or shipper complaints.
  • Direct or coordinate the activities of operations department to obtain use of equipment, facilities, or human resources.
  • Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services.
  • Collaborate with other managers or staff members to formulate and implement policies, procedures, goals, or objectives.
  • Plan or implement energy saving changes to transportation services, such as reducing routes, optimizing capacities, employing alternate modes of transportation, or minimizing idling.
  • Direct staff performing repairs and maintenance to equipment, vehicles, or facilities.
  • Conduct employee training sessions on subjects such as hazardous material handling, employee orientation, quality improvement, or computer use.
  • Recommend or authorize capital expenditures for acquisition of new equipment or property to increase efficiency and services of operations department.
  • Conduct investigations in cooperation with government agencies to determine causes of transportation accidents, coordinate cleanup activities, or improve safety procedures.
  • Set operations policies and standards, including determining safety procedures for the handling of dangerous goods.
  • Develop criteria, application instructions, procedural manuals, or contracts for federal or state public transportation programs.
  • Develop or implement plans to improve transportation services control from regional to national or global load control center operations.
  • Direct central load control centers to maximize efficiency and effectiveness of transportation services.
  • Supervise clerks assigning tariff classifications or preparing billing.
  • Negotiate, authorize, or monitor fulfillment of contracts with equipment or materials suppliers.
  • Evaluate transportation vehicles or auxiliary equipment for purchase by considering factors such as fuel economy or aerodynamics.
  • Identify or select transportation and communications system technologies to reduce costs or environmental impacts.
  • Provide administrative or technical assistance to those receiving transportation-related grants.
  • Direct procurement processes including equipment research and testing, vendor contracts, or requisitions approval.

Technology Skills

  • Accounting software - Argos Software ABECAS Insight Freight Management System FMS (accounting feature); Automated expense reporting system software
  • Analytical or scientific software - Freight Rail Crew Optimization Scheduling FRCOS software; IMSure Solutions SHIPflex; Integrated Decision Support Match Advice; QUALCOMM ViaWeb (see all 8 examples)
  • Calendar and scheduling software - Argos Software ABECAS Insight Freight Management System FMS (calendar and scheduling feature)
  • Compliance software - Scanlon Associates LogPak; Shipping Solutions
  • Computer aided design CAD software - Bentley MicroStation
  • Data base user interface and query software - Bentley Transportation Data Manager; Labelmaster Software REG-Trieve; Microsoft Access ; Structured query language SQL (see all 5 examples)
  • Electronic mail software - IBM Lotus Notes; Microsoft Outlook
  • Enterprise resource planning ERP software - SAP ; TMW PowerSuite
  • Enterprise system management software - IBM Power Systems software
  • Graphics or photo imaging software - Graphics software; Microsoft Visio
  • Inventory management software - Iptor Supply Chain
  • Label making software - ABOL Manifest Systems
  • Materials requirements planning logistics and supply chain software - Cadre Technologies Cadence Transportation Management System; IBM i2 Transportation Manager; Integrated Decision Support Corporation Expert Fuel; Summary Systems Fleet Commander (see all 11 examples)
  • Office suite software - Microsoft Office
  • Presentation software - Microsoft PowerPoint
  • Project management software - Microsoft Project
  • Route navigation software - ALK Technologies FleetSuite; CoPilot Truck; Integrated Decision Support Corporation Route Advice; Intergraph GeoMedia Transportation Manager (see all 5 examples)
  • Spreadsheet software
  • Time accounting software - WorkForce Software EmpCenter Time and Attendance
  • Word processing software - Microsoft Word

Tools Used

  • Bar code labels - Barcoding labels
  • Bar code reader equipment - Barcode scanners
  • Desktop computers
  • Forklifts
  • Location based messaging service platforms - Wireless communication and satellite positioning tools
  • Notebook computers - Laptop computers
  • Personal computers
  • Personal digital assistant PDAs or organizers - Personal digital assistants PDA
  • Radio frequency data communication equipment - Radio frequency handheld terminals; Radio frequency truck-mounted terminals
  • Radio frequency identification devices - Radio frequency identification RFID devices

Knowledge

  • Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
  • Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Skills

  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Speaking - Talking to others to convey information effectively.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Coordination - Adjusting actions in relation to others' actions.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Time Management - Managing one's own time and the time of others.
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Negotiation - Bringing others together and trying to reconcile differences.
  • Persuasion - Persuading others to change their minds or behavior.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Instructing - Teaching others how to do something.
  • Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
  • Mathematics - Using mathematics to solve problems.
  • Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Operations Analysis - Analyzing needs and product requirements to create a design.

Abilities

  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
  • Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
  • Originality - The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
  • Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.
  • Flexibility of Closure - The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
  • Mathematical Reasoning - The ability to choose the right mathematical methods or formulas to solve a problem.

Interests

  • Interest code: EC
    • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
    • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Work Context

  • Electronic Mail - 100% responded “Every day.”
  • Face-to-Face Discussions - 98% responded “Every day.”
  • Telephone - 100% responded “Every day.”
  • Contact With Others - 89% responded “Constant contact with others.”
  • Indoors, Environmentally Controlled - 94% responded “Every day.”
  • Duration of Typical Work Week - 89% responded “More than 40 hours.”
  • Freedom to Make Decisions - 82% responded “A lot of freedom.”
  • Structured versus Unstructured Work - 81% responded “A lot of freedom.”
  • Frequency of Decision Making - 80% responded “Every day.”
  • Responsibility for Outcomes and Results - 82% responded “Very high responsibility.”
  • Work With Work Group or Team - 79% responded “Extremely important.”
  • Impact of Decisions on Co-workers or Company Results - 61% responded “Very important results.”
  • Coordinate or Lead Others - 60% responded “Extremely important.”
  • Time Pressure - 52% responded “Every day.”
  • Frequency of Conflict Situations - 45% responded “Once a week or more but not every day.”
  • Spend Time Sitting - 49% responded “More than half the time.”
  • Responsible for Others' Health and Safety - 44% responded “High responsibility.”
  • Deal With External Customers - 49% responded “Extremely important.”
  • Importance of Being Exact or Accurate - 63% responded “Very important.”
  • Letters and Memos - 48% responded “Once a week or more but not every day.”
  • Deal With Unpleasant or Angry People - 67% responded “Once a week or more but not every day.”
  • Importance of Repeating Same Tasks - 35% responded “Extremely important.”
  • In an Enclosed Vehicle or Equipment - 33% responded “Once a month or more but not every week.”
  • Level of Competition - 36% responded “Extremely competitive.”
  • Outdoors, Exposed to Weather - 37% responded “Once a week or more but not every day.”
  • Sounds, Noise Levels Are Distracting or Uncomfortable - 30% responded “Once a month or more but not every week.”
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls - 29% responded “Continually or almost continually.”
  • Consequence of Error - 35% responded “Very serious.”
  • Spend Time Making Repetitive Motions - 36% responded “Less than half the time.”

Education

Percentage of RespondentsEducation Level Required
41%Bachelor's degree
34%High school diploma or equivalent
24%Associate's degree

Work Styles

  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Integrity - Job requires being honest and ethical.
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  • Persistence - Job requires persistence in the face of obstacles.
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
  • Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

Work Values

  • Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Working Conditions - Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
  • Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Wages & Trends

  • Median wages (2017)
    • $44.45 hourly, $92,460 annual
  • Employment (2016)
    • 116,000 employees
  • Projected growth (2016-2026)
    • Average (5% to 9%)
  • Projected job openings (2016-2026)
    • 9,700

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