Taxi Drivers and Chauffeurs - 53-3041.00

Drive automobiles, vans, or limousines to transport passengers. May occasionally carry cargo. Includes hearse drivers.

Sample of reported job titles: Airport Shuttle Driver, Cab Driver, Chauffeur, Driver, Limo Driver (Limousine Driver), Motor Coach Driver, Shuttle Driver, Taxi Cab Driver, Taxi Driver, Van Driver

Tasks

• Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
• Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations.
• Notify dispatchers or company mechanics of vehicle problems.
• Drive taxicabs, limousines, company cars, or privately owned vehicles to transport passengers.
• Provide passengers with assistance entering and exiting vehicles and help them with any luggage.
• Complete accident reports when necessary.
• Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.
• Pick up passengers at prearranged locations, at taxi stands, or by cruising streets in high traffic areas.
• Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.
• Arrange to pick up particular customers or groups on a regular schedule.
• Vacuum and clean interiors and wash and polish exteriors of automobiles.
• Perform errands for customers or employers, such as delivering or picking up mail and packages.
• Record name, date, and taxi identification information on trip sheets, along with trip information, such as time and place of pickup and drop-off, and total fee.
• Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.
• Report to taxicab services or garages to receive vehicle assignments.
• Collect fares or vouchers from passengers and make change or issue receipts as necessary.
• Determine fares based on trip distances and times, using taximeters and fee schedules, and announce fares to passengers.
• Operate vehicles with specialized equipment, such as wheelchair lifts, to transport and secure passengers with special needs.
• Provide passengers with information about the local area and points of interest or give advice on hotels and restaurants.
• Pick up or meet employers according to requests, appointments, or schedules.
• Turn the taximeter on when passengers enter the cab and turn it off when they reach the final destination.

Technology Skills

• Data base user interface and query software - Actsoft Comet; Penchant Software dispatchOffice; TranWare Enterprise Suite
• Mobile location based services software - Digital Dispatch; Easy Dispatch; Piccolo Software PiccoloTaxi; TSS Wireless Fleet Management Suite (see all 8 examples)
• Office suite software - Microsoft Office
• Operating system software - Microsoft Windows
• Spreadsheet software - Microsoft Excel
• Web page creation and editing software - Facebook

Tools Used

• Alarm systems - Alarms
• Automobiles or cars - Taxicabs
• Distance meters - Taximeters
• Global positioning system GPS receiver - Global positioning system GPS receivers
• Instant messaging platform - Text messaging equipment
• Lifts - Wheelchair lifts
• Light trucks or sport utility vehicles - Sport utility vehicles SUVs
• Limousines
• Location based messaging service platforms - Satellite linkup systems
• Magnetic stripe readers and encoders - Credit card processing machines
• Minivans or vans - Vans
• Mobile phones - Smartphones
• Notebook computers - Mobile data computers
• Personal digital assistant PDAs or organizers - Personal digital assistants PDA
• Point of sale POS receipt printers - Mobile electronic funds transfer point of sale EFTPOS printers
• Point of sale POS terminal - Mobile electronic funds transfer point of sale EFTPOS equipment
• Security cameras
• Surveillance video or audio recorders - Closed-circuit TV cameras
• Tablet computers
• Thin client computers - Communications computers
• Touring bicycles - Bicycle taxis; Pedicabs; Rickshaws
• Two way radios

Knowledge

• Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Skills

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Operation and Control - Controlling operations of equipment or systems.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly.
• Service Orientation - Actively looking for ways to help people.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Speaking - Talking to others to convey information effectively.
• Time Management - Managing one's own time and the time of others.

Abilities

• Far Vision - The ability to see details at a distance.
• Near Vision - The ability to see details at close range (within a few feet of the observer).
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Control Precision - The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
• Multilimb Coordination - The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
• Reaction Time - The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
• Response Orientation - The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
• Depth Perception - The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
• Time Sharing - The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
• Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
• Glare Sensitivity - The ability to see objects in the presence of glare or bright lighting.
• Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Peripheral Vision - The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Rate Control - The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
• Spatial Orientation - The ability to know your location in relation to the environment or to know where other objects are in relation to you.
• Speech Recognition - The ability to identify and understand the speech of another person.
• Auditory Attention - The ability to focus on a single source of sound in the presence of other distracting sounds.
• Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
• Speech Clarity - The ability to speak clearly so others can understand you.
• Trunk Strength - The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.

Interests

• Interest code: RE
  • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Work Context

• In an Enclosed Vehicle or Equipment - 74% responded “Every day.”
• Face-to-Face Discussions - 69% responded “Every day.”
• Telephone - 75% responded “Every day.”
• Contact With Others - 72% responded “Constant contact with others.”
• Spend Time Sitting - 56% responded “Continually or almost continually.”
• Physical Proximity - 62% responded “Moderately close (at arm's length).”
• Deal With External Customers - 45% responded “Extremely important.”
• Outdoors, Exposed to Weather - 53% responded “Every day.”
• Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls - 46% responded “Continually or almost continually.”
• Time Pressure - 50% responded “Every day.”
• Freedom to Make Decisions - 38% responded “Limited freedom.”
• Frequency of Decision Making - 42% responded “Every day.”
• Impact of Decisions on Co-workers or Company Results - 37% responded “Very important results.”
• Importance of Being Exact or Accurate - 40% responded “Very important.”
• Work With Work Group or Team - 29% responded “Extremely important.”
• Consequence of Error - 32% responded “Very serious.”
• Deal With Unpleasant or Angry People - 40% responded “Once a year or more but not every month.”
• Sounds, Noise Levels Are Distracting or Uncomfortable - 45% responded “Once a week or more but not every day.”
• Structured versus Unstructured Work - 39% responded “Limited freedom.”
• Electronic Mail - 41% responded “Every day.”
• Responsible for Others' Health and Safety - 26% responded “Very high responsibility.”
• Frequency of Conflict Situations - 28% responded “Once a week or more but not every day.”
• Exposed to Contaminants - 34% responded “Every day.”

Education

Percentage of Respondents	Education Level Required
79%	High school diploma or equivalent
12%	Some college, no degree
5%	Bachelor's degree

Work Styles

• Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Integrity - Job requires being honest and ethical.
• Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
• Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
• Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
• Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
• Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
• Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
• Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
• Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
• Initiative - Job requires a willingness to take on responsibilities and challenges.
• Persistence - Job requires persistence in the face of obstacles.
• Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
• Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Work Values

• Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
• Support - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
• Working Conditions - Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Wages & Trends

• Median wages (2017)
  • $11.96 hourly, $24,880 annual
• Employment (2016)
  • 305,000 employees
• Projected growth (2016-2026)
  • Average (5% to 9%)
• Projected job openings (2016-2026)
  • 32,700