Your #1 choice for free
Job Descriptions
Job Details
Occupation Information

Shipping, Receiving, and Traffic Clerks
SOC Code: 43-5071.00

Verify and maintain records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, addressing, stamping, and shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material; and arranging for the transportation of products.

Sample of reported job titles: Receiver, Receiving Clerk, Receiving Manager, Shipper, Shipping and Receiving Clerk, Shipping Clerk, Shipping Coordinator, Shipping/Receiving Clerk, Traffic Manager, Warehouseman

Tasks

  • Examine shipment contents and compare with records, such as manifests, invoices, or orders, to verify accuracy.
  • Record shipment data, such as weight, charges, space availability, damages, or discrepancies, for reporting, accounting, or recordkeeping purposes.
  • Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.
  • Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.
  • Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter.
  • Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.
  • Deliver or route materials to departments using handtruck, conveyor, or sorting bins.
  • Requisition and store shipping materials and supplies to maintain inventory of stock.
  • Determine shipping methods, routes, or rates for materials to be shipped.
  • Compute amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list.
  • Compare shipping routes or methods to determine which have the least environmental impact.

Technology Skills

  • Access software - Citrix
  • Accounting software - Sage 50 Accounting
  • Compliance software - Kewill Compliance Partner
  • Data base user interface and query software - FileMaker Pro; MSR Visual Exporter
  • Document management software - MSR Visual Exporter Document Library
  • Enterprise application integration software - Electronic Data Interchange EDI systems; MSR Visual Exporter Enterprise Integrator
  • Enterprise resource planning ERP software - Exact MAX; Infor ERP Visual; Oracle JD Edwards EnterpriseOne ; SAP
  • Internet browser software - Web browser software
  • Inventory management software - Inventory tracking software
  • Label making software - Barcode labeling software; Endicia Internet Postage; Laser Substrates PostalXport
  • Materials requirements planning logistics and supply chain software - Bill of lading software; Varsity ShipSoft Supply Chain Execution Suite; Warehouse management system WMS; WindowBook Postal Package Partner (see all 22 examples)
  • Office suite software - Microsoft Office
  • Optical character reader OCR or scanning software - Enterprise Systems RFID Data Management
  • Presentation software - Microsoft PowerPoint
  • Procurement software - Aestiva Purchase Order
  • Spreadsheet software - Microsoft Excel
  • Word processing software - Microsoft Word

Tools Used

  • Bag tag printer - Barcode printers
  • Bar code reader equipment - Handheld bar code scanners; High-speed/moving object scanning devices
  • Box sealing tape dispensers - Reinforced tape dispensers
  • Desktop computers
  • Electronic toploading balances - Package scales
  • Forklifts
  • Form or fill or seal machinery - Pillow packing machines; Taping machines
  • Franking or postage machines - Postage meters
  • Hand trucks or accessories - Hand trucks
  • Notebook computers
  • Packaging vacuum - Shrink wrap packaging vacuums
  • Radio frequency identification devices - Fixed radio frequency identification device RFID readers; Handheld scanners; Radio frequency identification RFID devices
  • Razor knives - Box cutters
  • Staple guns - Pneumatic box staplers

Knowledge

  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Skills

  • Speaking - Talking to others to convey information effectively.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Coordination - Adjusting actions in relation to others' actions.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Abilities

  • Near Vision - The ability to see details at close range (within a few feet of the observer).
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
  • Perceptual Speed - The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.

Interests

  • Interest code: CRE
    • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
    • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
    • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Work Context

  • Contact With Others - 79% responded “Constant contact with others.”
  • Face-to-Face Discussions - 81% responded “Every day.”
  • Importance of Being Exact or Accurate - 64% responded “Extremely important.”
  • Work With Work Group or Team - 58% responded “Extremely important.”
  • Time Pressure - 48% responded “Every day.”
  • Telephone - 66% responded “Every day.”
  • Electronic Mail - 69% responded “Every day.”
  • Freedom to Make Decisions - 42% responded “Some freedom.”
  • Importance of Repeating Same Tasks - 43% responded “Extremely important.”
  • Indoors, Environmentally Controlled - 71% responded “Every day.”
  • Frequency of Decision Making - 54% responded “Every day.”
  • Impact of Decisions on Co-workers or Company Results - 38% responded “Very important results.”
  • Structured versus Unstructured Work - 49% responded “Some freedom.”
  • Coordinate or Lead Others - 45% responded “Very important.”
  • Deal With External Customers - 43% responded “Extremely important.”
  • Physical Proximity - 37% responded “Moderately close (at arm's length).”
  • Responsible for Others' Health and Safety - 33% responded “Very high responsibility.”
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls - 43% responded “Continually or almost continually.”
  • Duration of Typical Work Week - 71% responded “40 hours.”
  • Spend Time Making Repetitive Motions - 33% responded “Continually or almost continually.”
  • Spend Time Standing - 29% responded “About half the time.”
  • Responsibility for Outcomes and Results - 34% responded “High responsibility.”
  • Sounds, Noise Levels Are Distracting or Uncomfortable - 35% responded “Every day.”
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets - 40% responded “Every day.”
  • Spend Time Walking and Running - 40% responded “Less than half the time.”

Education

Percentage of RespondentsEducation Level Required
80%High school diploma or equivalent
10%Less than high school diploma
5%Post-secondary certificate

Work Styles

  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  • Integrity - Job requires being honest and ethical.
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Persistence - Job requires persistence in the face of obstacles.
  • Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
  • Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
  • Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

Work Values

  • Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Support - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Wages & Trends

  • Median wages (2017)
    • $15.29 hourly, $31,810 annual
  • Employment (2016)
    • 681,000 employees
  • Projected growth (2016-2026)
    • Little or no change (-1% to 1%)
  • Projected job openings (2016-2026)
    • 67,200

Similar Job Descriptions: