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Quality Control Analysts
SOC Code: 19-4099.01

Conduct tests to determine quality of raw materials, bulk intermediate and finished products. May conduct stability sample tests.

Sample of reported job titles: Analyst Microbiology Lab, Analytical Lab Analyst, Ethanol Quality Leader, Lab Tech, Lab Technician, Laboratory Analyst, Micro Lab Analyst, Quality Assurance Technician, Quality Control Analyst, Quality Control Technician

Tasks

  • Conduct routine and non-routine analyses of in-process materials, raw materials, environmental samples, finished goods, or stability samples.
  • Interpret test results, compare them to established specifications and control limits, and make recommendations on appropriateness of data for release.
  • Perform visual inspections of finished products.
  • Compile laboratory test data and perform appropriate analyses.
  • Complete documentation needed to support testing procedures, including data capture forms, equipment logbooks, or inventory forms.
  • Calibrate, validate, or maintain laboratory equipment.
  • Participate in out-of-specification and failure investigations and recommend corrective actions.
  • Supply quality control data necessary for regulatory submissions.
  • Receive and inspect raw materials.
  • Investigate or report questionable test results.
  • Perform validations or transfers of analytical methods in accordance with applicable policies or guidelines.
  • Ensure that lab cleanliness and safety standards are maintained.
  • Identify quality problems and recommend solutions.
  • Monitor testing procedures to ensure that all tests are performed according to established item specifications, standard test methods, or protocols.
  • Train other analysts to perform laboratory procedures and assays.
  • Identify and troubleshoot equipment problems.
  • Participate in internal assessments and audits as required.
  • Evaluate analytical methods and procedures to determine how they might be improved.
  • Write technical reports or documentation, such as deviation reports, testing protocols, and trend analyses.
  • Review data from contract laboratories to ensure accuracy and regulatory compliance.
  • Serve as a technical liaison between quality control and other departments, vendors, or contractors.
  • Coordinate testing with contract laboratories and vendors.
  • Write or revise standard quality control operating procedures.
  • Develop and qualify new testing methods.
  • Prepare or review required method transfer documentation including technical transfer protocols or reports.

Technology Skills

  • Analytical or scientific software - LabWare LIMS; Minitab ; Test automation software; The MathWorks MATLAB (see all 5 examples)
  • Content workflow software - Atlassian JIRA
  • Data base management system software - Relational database management software
  • Data base reporting software - SAP BusinessObjects Crystal Reports
  • Data base user interface and query software - Data entry software ; dBASE; FileMaker Pro; Microsoft Access (see all 5 examples)
  • Development environment software - C ; Microsoft Visual Basic ; National Instruments LabVIEW
  • Document management software - Adobe Systems Adobe Acrobat
  • Electronic mail software - IBM Notes ; Microsoft Outlook
  • Enterprise application integration software - Extensible markup language XML
  • Enterprise resource planning ERP software - SAP
  • Graphics or photo imaging software - Microsoft Visio
  • Internet browser software - Microsoft Internet Explorer
  • Office suite software - Microsoft Office
  • Operating system software - Microsoft Windows
  • Presentation software - Microsoft PowerPoint
  • Program testing software - Hewlett Packard LoadRunner ; Microsoft Visual Studio Test Professional; Parasoft SOAtest; Selenium (see all 13 examples)
  • Project management software - Microsoft Project ; Microsoft SharePoint
  • Spreadsheet software - Microsoft Excel
  • Transaction server software - Microsoft Internet Information Service IIS
  • Web platform development software - Hypertext markup language HTML ; JavaScript ; Microsoft ASP.NET
  • Word processing software - Microsoft Word

Tools Used

  • Autosamplers
  • Dynamometers
  • Flowmeters
  • Fluorescent microscopes - Imaging systems
  • Foam tapes - Replica Tape
  • Force or torque sensors - Force gauges; Torque testers
  • Forced air or mechanical convection general purpose incubators - Incubators
  • Gas chromatographs
  • Gel boxes - Gel casters
  • Gel documentation systems - Gel electrophoresis systems
  • Hardness testers - Durometers
  • Laser fax machine - Laser facsimile machines
  • Level meter - Levelmeters
  • Liquid chromatographs - High performance liquid chromatography systems
  • Mass spectrometers
  • Metal testing instruments - Adhesion testers
  • Microfilm processors - Microfilm systems
  • Micrometers
  • Moisture meters - Textile moisture meters
  • Organic carbon analyzers - Total organic carbon TOC analyzers
  • Personal computers
  • pH meters
  • Photocopiers - Copy machines
  • Psychrometers - Dew point meters
  • Spectrometers - Ultraviolet spectroscopes
  • Spectrophotometers - Absorbance spectrophotometers; Fluorescence spectrophotometers
  • Stroboscopes
  • Surface gauge - Surface profile gauges
  • Tachometers
  • Temperature cycling chambers or thermal cyclers - Thermal cyclers
  • Tension testers - Bolt tension meters; Tension meters
  • Thickness measuring devices - Coating thickness gauges; Sonic testers
  • Torque wrenches
  • Ultrasonic disintegrators - Sonicators
  • Ultrasonic examination equipment - Ultrasonic flaw detectors; Ultrasonic thickness gauges
  • Vibration testers - Vibration meters
  • Voltage or current meters - Spark Testers
  • Water samplers - Wastewater samplers

Knowledge

  • Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Skills

  • Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly.
  • Speaking - Talking to others to convey information effectively.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Coordination - Adjusting actions in relation to others' actions.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Time Management - Managing one's own time and the time of others.
  • Troubleshooting - Determining causes of operating errors and deciding what to do about it.

Abilities

  • Near Vision - The ability to see details at close range (within a few feet of the observer).
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Far Vision - The ability to see details at a distance.
  • Perceptual Speed - The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
  • Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
  • Flexibility of Closure - The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
  • Mathematical Reasoning - The ability to choose the right mathematical methods or formulas to solve a problem.
  • Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Visual Color Discrimination - The ability to match or detect differences between colors, including shades of color and brightness.

Interests

  • Interest code: CIR
    • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
    • Investigative - Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
    • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Work Context

  • Indoors, Environmentally Controlled - 98% responded “Every day.”
  • Face-to-Face Discussions - 83% responded “Every day.”
  • Importance of Being Exact or Accurate - 76% responded “Extremely important.”
  • Electronic Mail - 85% responded “Every day.”
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets - 87% responded “Every day.”
  • Contact With Others - 72% responded “Constant contact with others.”
  • Work With Work Group or Team - 76% responded “Extremely important.”
  • Exposed to Contaminants - 73% responded “Every day.”
  • Telephone - 72% responded “Every day.”
  • Duration of Typical Work Week - 61% responded “More than 40 hours.”
  • Time Pressure - 47% responded “Once a week or more but not every day.”
  • Exposed to Hazardous Conditions - 65% responded “Every day.”
  • Responsible for Others' Health and Safety - 50% responded “Very high responsibility.”
  • Structured versus Unstructured Work - 39% responded “Some freedom.”
  • Freedom to Make Decisions - 52% responded “Some freedom.”
  • Importance of Repeating Same Tasks - 48% responded “Very important.”
  • Coordinate or Lead Others - 51% responded “Very important.”
  • Impact of Decisions on Co-workers or Company Results - 28% responded “Important results.”
  • Physical Proximity - 53% responded “Moderately close (at arm's length).”
  • Responsibility for Outcomes and Results - 57% responded “High responsibility.”
  • Frequency of Decision Making - 42% responded “Every day.”
  • Sounds, Noise Levels Are Distracting or Uncomfortable - 24% responded “Every day.”
  • Spend Time Standing - 45% responded “Less than half the time.”
  • Consequence of Error - 56% responded “Serious.”

Education

Percentage of RespondentsEducation Level Required
43%Bachelor's degree
21%High school diploma or equivalent
21%Some college, no degree

Work Styles

  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  • Integrity - Job requires being honest and ethical.
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Persistence - Job requires persistence in the face of obstacles.
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
  • Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

Work Values

  • Support - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Working Conditions - Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Wages & Trends

  • Median wages (2017)
    • $23.12 hourly, $48,090 annual
  • Employment (2016)
    • 76,000 employees
  • Projected growth (2016-2026)
    • Faster than average (10% to 14%)
  • Projected job openings (2016-2026)
    • 9,900

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