Your #1 choice for free
Job Descriptions
Job Details
Occupation Information

Parking Enforcement Workers
SOC Code: 33-3041.00

Patrol assigned area, such as public parking lot or city streets to issue tickets to overtime parking violators and illegally parked vehicles.

Sample of reported job titles: College Service Officer, Community Service Officer, Parking Control Officer, Parking Enforcement Officer (PEO), Parking Enforcement Technician, Parking Enforcer, Parking Officer, Parking Regulation Enforcement Officer, Parking Technician, Ticket Writer

Tasks

  • Enter and retrieve information pertaining to vehicle registration, identification, and status, using hand-held computers.
  • Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance.
  • Write warnings and citations for illegally parked vehicles.
  • Appear in court at hearings regarding contested traffic citations.
  • Maintain assigned equipment and supplies, such as hand-held citation computers, citation books, rain gear, tire-marking chalk, and street cones.
  • Respond to and make radio dispatch calls regarding parking violations and complaints.
  • Maintain close communications with dispatching personnel, using two-way radios or cell phones.
  • Perform simple vehicle maintenance procedures, such as checking oil and gas, and report mechanical problems to supervisors.
  • Observe and report hazardous conditions, such as missing traffic signals or signs, and street markings that need to be repainted.
  • Identify vehicles in violation of parking codes, checking with dispatchers when necessary to confirm identities or to determine whether vehicles need to be booted or towed.
  • Train new or temporary staff.
  • Make arrangements for illegally parked or abandoned vehicles to be towed, and direct tow-truck drivers to the correct vehicles.
  • Investigate and answer complaints regarding contested parking citations, determining their validity and routing them appropriately.
  • Provide information to the public regarding parking regulations and facilities, and the location of streets, buildings and points of interest.
  • Prepare and maintain required records, including logs of parking enforcement activities, and records of contested citations.
  • Perform traffic control duties such as setting up barricades and temporary signs, placing bags on parking meters to limit their use, or directing traffic.
  • Mark tires of parked vehicles with chalk and record time of marking, and return at regular intervals to ensure that parking time limits are not exceeded.
  • Locate lost, stolen, and counterfeit parking permits, and take necessary enforcement action.
  • Collect coins deposited in meters.
  • Wind parking meter clocks.
  • Provide assistance to motorists needing help with problems, such as flat tires, keys locked in cars, or dead batteries.
  • Assign and review the work of subordinates.
  • Remove handbills within patrol areas.

Technology Skills

  • Data base user interface and query software - Complus Data Innovations FastTrack; Integrated Parking Solutions MApp; Ticket issuing software; Vehicle information databases
  • Internet browser software - Web browser software
  • Office suite software - Microsoft Office
  • Presentation software - Microsoft PowerPoint
  • Spreadsheet software - Microsoft Excel
  • Word processing software - Microsoft Word

Tools Used

  • Automobiles or cars - Parking enforcement vehicles
  • Bar code reader equipment - Barcode scanners
  • Cash registers - Electronic cash registers
  • Desktop computers
  • Digital cameras - Digital still cameras
  • Laser printers - Parking ticket printers
  • Mountain bicycles
  • Notebook computers - Laptop computers
  • Parking meters - Analog parking meters; Parking timers
  • Point of sale POS receipt printers - Payment receipt printers
  • Portable data input terminals - Handheld data collectors; Handheld ticket writers; Parking meter readers
  • Security cameras - License plate recognition LPR cameras
  • Two way radios - Mobile radios
  • Wheel clamps - Wheel locks

Knowledge

  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Skills

  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Speaking - Talking to others to convey information effectively.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Coordination - Adjusting actions in relation to others' actions.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Service Orientation - Actively looking for ways to help people.
  • Time Management - Managing one's own time and the time of others.

Abilities

  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Far Vision - The ability to see details at a distance.
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
  • Control Precision - The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Perceptual Speed - The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
  • Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.

Interests

  • Interest code: RC
    • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
    • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Work Context

  • Outdoors, Exposed to Weather - 99% responded “Every day.”
  • Frequency of Decision Making - 96% responded “Every day.”
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls - 88% responded “Continually or almost continually.”
  • In an Enclosed Vehicle or Equipment - 78% responded “Every day.”
  • Deal With Unpleasant or Angry People
  • Deal With External Customers - 63% responded “Extremely important.”
  • Work With Work Group or Team - 37% responded “Very important.”
  • Face-to-Face Discussions - 55% responded “Every day.”
  • Importance of Being Exact or Accurate - 55% responded “Very important.”
  • Very Hot or Cold Temperatures - 41% responded “Every day.”
  • Spend Time Making Repetitive Motions - 41% responded “Continually or almost continually.”
  • Contact With Others - 46% responded “Constant contact with others.”
  • Impact of Decisions on Co-workers or Company Results - 57% responded “Very important results.”
  • Freedom to Make Decisions - 43% responded “A lot of freedom.”
  • Frequency of Conflict Situations - 45% responded “Once a month or more but not every week.”
  • Spend Time Sitting - 36% responded “Continually or almost continually.”
  • Structured versus Unstructured Work - 21% responded “A lot of freedom.”
  • Importance of Repeating Same Tasks - 45% responded “Very important.”
  • Spend Time Walking and Running - 20% responded “Continually or almost continually.”
  • Exposed to Contaminants - 25% responded “Never.”
  • Spend Time Standing - 57% responded “About half the time.”
  • Coordinate or Lead Others - 65% responded “Very important.”

Education

Percentage of RespondentsEducation Level Required
91%High school diploma or equivalent
4%Less than high school diploma
2%Post-secondary certificate

Work Styles

  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Integrity - Job requires being honest and ethical.
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
  • Persistence - Job requires persistence in the face of obstacles.
  • Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
  • Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
  • Initiative - Job requires a willingness to take on responsibilities and challenges.

Work Values

  • Support - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Wages & Trends

  • Median wages (2017)
    • $18.76 hourly, $39,030 annual
  • Employment (2016)
    • 9,000 employees
  • Projected growth (2016-2026)
    • Decline (-2% or lower)
  • Projected job openings (2016-2026)
    • 400

Similar Job Descriptions: