Your #1 choice for free
Job Descriptions
Job Details
Occupation Information
Listed in: 

Loss Prevention Managers
SOC Code: 11-9199.08

Plan and direct policies, procedures, or systems to prevent the loss of assets. Determine risk exposure or potential liability, and develop risk control measures.

Sample of reported job titles: Director-Loss Prevention; District Loss Prevention Manager; Logistics Loss Prevention Manager; Loss Prevention Manager; Loss Prevention Operations Manager; Loss Prevention/Safety District Manager; Manager of Loss Prevention Operations; Market Asset Protection Manager; Regional Loss Prevention Manager; Senior Manager, Asset Protection

Tasks

  • Administer systems and programs to reduce loss, maintain inventory control, or increase safety.
  • Identify potential for loss and develop strategies to eliminate it.
  • Perform or direct inventory investigations in response to shrink results outside of acceptable ranges.
  • Coordinate or conduct internal investigations of problems such as employee theft and violations of corporate loss prevention policies.
  • Investigate or interview individuals suspected of shoplifting or internal theft.
  • Supervise surveillance, detection, or criminal processing related to theft and criminal cases.
  • Train loss prevention staff, retail managers, or store employees on loss control and prevention measures.
  • Monitor compliance to operational, safety, or inventory control procedures, including physical security standards.
  • Hire or supervise loss-prevention staff.
  • Visit stores to ensure compliance with company policies and procedures.
  • Recommend improvements in loss prevention programs, staffing, scheduling, or training.
  • Review loss-prevention exception reports and cash discrepancies to ensure adherence to guidelines.
  • Direct loss prevention audit programs including target store audits, maintenance audits, safety audits, or electronic article surveillance (EAS) audits.
  • Verify correct use and maintenance of physical security systems, such as closed-circuit television, merchandise tags, and burglar alarms.
  • Provide recommendations and solutions in crisis situations such as workplace violence, protests, and demonstrations.
  • Analyze retail data to identify current or emerging trends in theft or fraud.
  • Assess security needs across locations to ensure proper deployment of loss prevention resources, such as staff and technology.
  • Develop and maintain partnerships with federal, state, or local law enforcement agencies or members of the retail loss prevention community.
  • Maintain documentation of all loss prevention activity.
  • Monitor and review paperwork procedures and systems to prevent error-related shortages.
  • Collaborate with law enforcement to investigate and solve external theft or fraud cases.
  • Advise retail managers on compliance with applicable codes, laws, regulations, or standards.
  • Coordinate theft and fraud investigations involving career criminals or organized group activities.
  • Advise retail establishments on development of loss-investigation procedures.
  • Direct installation of covert surveillance equipment, such as security cameras.
  • Maintain databases such as bad check logs, reports on multiple offenders, and alarm activation lists.
  • Perform cash audits and deposit investigations to fully account for store cash.

Technology Skills

  • Accounting software - Financial accounting software
  • Business intelligence and data analysis software - MICROS XBR Loss Prevention
  • Calendar and scheduling software - Work scheduling software
  • Data base user interface and query software - Microsoft Access ; MySQL ; Structured query language SQL
  • Electronic mail software - IBM Lotus Notes; Microsoft Outlook
  • Enterprise resource planning ERP software - SAP
  • Human resources software - Personnel management software
  • Inventory management software - Inventory tracking software
  • Office suite software - Microsoft Office
  • Operating system software - Microsoft operating system; Microsoft Windows
  • Point of sale POS software - Point of sale POS software programs
  • Presentation software - Microsoft PowerPoint
  • Project management software - Enabl-u Technologies APIS; Microsoft Project ; Microsoft SharePoint
  • Spreadsheet software - Microsoft Excel
  • Time accounting software - Time reporting software
  • Word processing software - Microsoft Word

Tools Used

  • Alarm systems - Security alarm systems
  • Closed circuit television CCTV system - Closed circuit television CCTV monitoring systems
  • Fire alarm control panel - Fire alarm monitoring systems
  • Notebook computers - Laptop computers
  • Personal computers
  • Security or access control systems - Physical access control systems
  • Special purpose telephones - Multiline telephone systems
  • Video monitors - Video surveillance systems

Knowledge

  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
  • Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Skills

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Speaking - Talking to others to convey information effectively.
  • Coordination - Adjusting actions in relation to others' actions.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Time Management - Managing one's own time and the time of others.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Instructing - Teaching others how to do something.
  • Persuasion - Persuading others to change their minds or behavior.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Negotiation - Bringing others together and trying to reconcile differences.
  • Service Orientation - Actively looking for ways to help people.
  • Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Abilities

  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
  • Originality - The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
  • Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
  • Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
  • Flexibility of Closure - The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
  • Far Vision - The ability to see details at a distance.

Interests

  • Interest code: EC
    • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
    • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Work Context

  • Electronic Mail - 96% responded “Every day.”
  • Telephone - 96% responded “Every day.”
  • Face-to-Face Discussions - 88% responded “Every day.”
  • Indoors, Environmentally Controlled - 80% responded “Every day.”
  • Duration of Typical Work Week - 80% responded “More than 40 hours.”
  • Contact With Others - 56% responded “Constant contact with others.”
  • Work With Work Group or Team - 64% responded “Extremely important.”
  • Impact of Decisions on Co-workers or Company Results - 54% responded “Very important results.”
  • Importance of Being Exact or Accurate - 56% responded “Extremely important.”
  • Frequency of Conflict Situations - 48% responded “Every day.”
  • Freedom to Make Decisions - 48% responded “A lot of freedom.”
  • Frequency of Decision Making - 54% responded “Every day.”
  • Responsible for Others' Health and Safety - 52% responded “High responsibility.”
  • Deal With External Customers - 40% responded “Extremely important.”
  • Deal With Unpleasant or Angry People - 64% responded “Once a week or more but not every day.”
  • Structured versus Unstructured Work - 52% responded “Some freedom.”
  • Coordinate or Lead Others - 76% responded “Very important.”
  • Letters and Memos - 56% responded “Once a week or more but not every day.”
  • Responsibility for Outcomes and Results - 54% responded “High responsibility.”
  • Time Pressure - 32% responded “Every day.”
  • Level of Competition - 44% responded “Highly competitive.”
  • Physical Proximity - 44% responded “Moderately close (at arm's length).”
  • Public Speaking - 32% responded “Once a week or more but not every day.”
  • In an Enclosed Vehicle or Equipment - 32% responded “Every day.”
  • Consequence of Error - 52% responded “Very serious.”
  • Deal With Physically Aggressive People - 32% responded “Once a year or more but not every month.”
  • Spend Time Standing - 52% responded “About half the time.”
  • Importance of Repeating Same Tasks - 36% responded “Important.”

Education

Percentage of RespondentsEducation Level Required
58%Bachelor's degree
13%Some college, no degree
13%Associate's degree

Work Styles

  • Integrity - Job requires being honest and ethical.
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Persistence - Job requires persistence in the face of obstacles.
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
  • Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
  • Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Work Values

  • Achievement - Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
  • Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Wages & Trends

  • Median wages (2017)
    • $50.77 hourly, $105,610 annual
  • Employment (2016)
    • 992,000 employees
  • Projected growth (2016-2026)
    • Average (5% to 9%)
  • Projected job openings (2016-2026)
    • 79,200

Similar Job Descriptions: