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Laundry and Dry-Cleaning Workers
SOC Code: 51-6011.00

Operate or tend washing or dry-cleaning machines to wash or dry-clean industrial or household articles, such as cloth garments, suede, leather, furs, blankets, draperies, linens, rugs, and carpets. Includes spotters and dyers of these articles.

Sample of reported job titles: Dry Cleaner, Laundry Aide, Laundry Assistant, Laundry Attendant, Laundry Housekeeper, Laundry Technician, Laundry Worker, Machine Operator, Personal Clothing Laundry Aide, Spotter

Tasks

  • Load articles into washers or dry-cleaning machines, or direct other workers to perform loading.
  • Start washers, dry cleaners, driers, or extractors, and turn valves or levers to regulate machine processes and the volume of soap, detergent, water, bleach, starch, and other additives.
  • Operate extractors and driers, or direct their operation.
  • Remove items from washers or dry-cleaning machines, or direct other workers to do so.
  • Sort and count articles removed from dryers, and fold, wrap, or hang them.
  • Clean machine filters, and lubricate equipment.
  • Examine and sort into lots articles to be cleaned, according to color, fabric, dirt content, and cleaning technique required.
  • Receive and mark articles for laundry or dry cleaning with identifying code numbers or names, using hand or machine markers.
  • Apply bleaching powders to spots and spray them with steam to remove stains from fabrics that do not respond to other cleaning solvents.
  • Determine spotting procedures and proper solvents, based on fabric and stain types.
  • Spray steam, water, or air over spots to flush out chemicals, dry material, raise naps, or brighten colors.
  • Pre-soak, sterilize, scrub, spot-clean, and dry contaminated or stained articles, using neutralizer solutions and portable machines.
  • Mix bleaching agents with hot water in vats, and soak material until it is bleached.
  • Apply chemicals to neutralize the effects of solvents.
  • Mix and add detergents, dyes, bleaches, starches, and other solutions and chemicals to clean, color, dry, or stiffen articles.
  • Sprinkle chemical solvents over stains, and pat areas with brushes or sponges to remove stains.
  • Match sample colors, applying knowledge of bleaching agent and dye properties, and types, construction, conditions, and colors of articles.
  • Inspect soiled articles to determine sources of stains, to locate color imperfections, and to identify items requiring special treatment.
  • Operate dry-cleaning machines to clean soiled articles.
  • Operate machines that comb, dry and polish furs, clean, sterilize and fluff feathers and blankets, or roll and package towels.
  • Iron or press articles, fabrics, and furs, using hand irons or pressing machines.
  • Hang curtains, drapes, blankets, pants, and other garments on stretch frames to dry.
  • Clean fabrics, using vacuums or air hoses.
  • Test fabrics in inconspicuous places to determine whether solvents will damage dyes or fabrics.
  • Rinse articles in water and acetic acid solutions to remove excess dye and to fix colors.
  • Identify articles' fabrics and original dyes by sight and touch, or by testing samples with fire or chemical reagents.
  • Start pumps to operate distilling systems that drain and reclaim dry cleaning solvents.
  • Immerse articles in bleaching baths to strip colors.
  • Spread soiled articles on work tables, and position stained portions over vacuum heads or on marble slabs.
  • Mend and sew articles, using hand stitching, adhesive patches, or sewing machines.
  • Dye articles to change or restore their colors, using knowledge of textile compositions and the properties and effects of bleaches and dyes.

Technology Skills

  • Electronic mail software - Email software
  • Internet browser software - Web browser software
  • Office suite software - Microsoft Office
  • Operating system software - Microsoft Windows
  • Point of sale POS software - Sales processing software
  • Spreadsheet software - Microsoft Excel
  • Word processing software - Microsoft Word

Tools Used

  • Air exhausters - Exhaust ventilation systems
  • Canvas bags - Lint bags
  • Cash registers - Electronic cash registers
  • Centrifugal laundry extractor - Centrifugal laundry extractors
  • Chemical tanks - Solvent tanks
  • Cleaning brushes - Textile cleaning brushes
  • Clothes dryers - Industrial clothes dryers
  • Clothing hangers - Multipurpose clothing hangers
  • Domestic clothing irons - Clothes pressing irons
  • Dry cleaning machines - Dry-cleaning machines; Dry-to-dry closed loop machines; Tunnel finishers
  • Folding machines - Automatic folding machines; Semi-automatic folding machines
  • Garment steamer - Clothing steamers
  • Gas detectors - Colorimetric detector tubes; Photoionization detectors
  • Goggles - Safety goggles
  • Identification markers - Hand markers; Machine markers
  • Infra red or ultra violet absorption analyzers - Infrared gas analyzers
  • Ironing machines or presses - Clothing presses
  • Laundry type washing machines - Continuous tunnel washers; Industrial washing machines
  • Leak testing equipment - Handheld refrigerant leak detectors
  • Lint removers - Lint filters
  • Molecular sieve - Carbon absorbers
  • Multi gas monitors - Direct read air monitors
  • Overhead track conveyor - Overhead conveyor racks
  • Processing tanks - Filter tanks
  • Protective aprons - Chemical protection aprons
  • Protective gloves - Safety gloves
  • Proximity sensors - Proximity monitors
  • Remote reading thermometers - Temperature probes
  • Respirators - Air purifying respirators
  • Sponges - Garment sponges
  • Vacuum cleaners
  • Ventilation dampers - Exhaust dampers

Knowledge

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Skills

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Abilities

  • Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
  • Control Precision - The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
  • Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Speech Recognition - The ability to identify and understand the speech of another person.

Interests

  • Interest code: RC
    • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
    • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Work Context

  • Spend Time Standing - 80% responded “Continually or almost continually.”
  • Responsible for Others' Health and Safety - 54% responded “Very high responsibility.”
  • Pace Determined by Speed of Equipment - 55% responded “Extremely important.”
  • Spend Time Making Repetitive Motions - 64% responded “Continually or almost continually.”
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets - 67% responded “Every day.”
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls - 59% responded “Continually or almost continually.”
  • Importance of Being Exact or Accurate - 40% responded “Extremely important.”
  • Time Pressure - 69% responded “Every day.”
  • Face-to-Face Discussions - 52% responded “Every day.”
  • Responsibility for Outcomes and Results - 41% responded “Very high responsibility.”
  • Work With Work Group or Team - 37% responded “Extremely important.”
  • Spend Time Walking and Running - 35% responded “Continually or almost continually.”
  • Indoors, Environmentally Controlled - 62% responded “Every day.”
  • Impact of Decisions on Co-workers or Company Results - 32% responded “Very important results.”
  • Level of Competition - 32% responded “Extremely competitive.”
  • Spend Time Bending or Twisting the Body - 37% responded “Continually or almost continually.”
  • Degree of Automation - 24% responded “Completely automated.”
  • Contact With Others - 36% responded “Constant contact with others.”
  • Exposed to Disease or Infections - 49% responded “Every day.”
  • Structured versus Unstructured Work - 33% responded “A lot of freedom.”
  • Physical Proximity - 42% responded “Moderately close (at arm's length).”
  • Importance of Repeating Same Tasks - 31% responded “Not important at all.”
  • Exposed to Contaminants - 47% responded “Never.”

Education

Percentage of RespondentsEducation Level Required
65%Less than high school diploma
34%High school diploma or equivalent
1%Post-secondary certificate

Work Styles

  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  • Integrity - Job requires being honest and ethical.
  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Persistence - Job requires persistence in the face of obstacles.
  • Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.

Work Values

  • Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Support - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Wages & Trends

  • Median wages (2017)
    • $10.75 hourly, $22,370 annual
  • Employment (2016)
    • 220,000 employees
  • Projected growth (2016-2026)
    • Little or no change (-1% to 1%)
  • Projected job openings (2016-2026)
    • 29,500

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