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Human Resources Specialists
SOC Code: 13-1071.00

Perform activities in the human resource area. Includes employment specialists who screen, recruit, interview, and place workers.

Sample of reported job titles: Corporate Recruiter, Employment Coordinator, Employment Representative, Employment Specialist, Human Resources Coordinator, Human Resources HR Generalist, Human Resources Specialist (HR Specialist), Personnel Coordinator, Recruiter, Technical Recruiter

Tasks

  • Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
  • Interpret and explain human resources policies, procedures, laws, standards, or regulations.
  • Hire employees and process hiring-related paperwork.
  • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
  • Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
  • Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
  • Schedule or conduct new employee orientations.
  • Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
  • Confer with management to develop or implement personnel policies or procedures.
  • Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.
  • Review employment applications and job orders to match applicants with job requirements.
  • Conduct reference or background checks on job applicants.
  • Conduct exit interviews and ensure that necessary employment termination paperwork is completed.
  • Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.
  • Provide management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues.
  • Contact job applicants to inform them of the status of their applications.
  • Interview job applicants to obtain information on work history, training, education, or job skills.
  • Develop or implement recruiting strategies to meet current or anticipated staffing needs.
  • Analyze employment-related data and prepare required reports.
  • Advise management on organizing, preparing, or implementing recruiting or retention programs.
  • Schedule or administer skill, intelligence, psychological, or drug tests for current or prospective employees.
  • Evaluate recruitment or selection criteria to ensure conformance to professional, statistical, or testing standards, recommending revisions, as needed.
  • Review and evaluate applicant qualifications or eligibility for specified licensing, according to established guidelines and designated licensing codes.
  • Evaluate selection or testing techniques by conducting research or follow-up activities and conferring with management or supervisory personnel.

Technology Skills

  • Accounting software - Intuit QuickBooks ; Sage 50 Accounting
  • Analytical or scientific software - Assessment software; IBM SPSS Statistics ; SAS ; StataCorp Stata
  • Application server software - Oracle WebLogic Server
  • Business intelligence and data analysis software - IBM Cognos Impromptu ; MicroStrategy ; Oracle Business Intelligence Enterprise Edition ; Tableau (see all 5 examples)
  • Communications server software - IBM Domino
  • Configuration management software - Perforce Helix software
  • Customer relationship management CRM software - Blackbaud The Raiser's Edge ; Oracle Eloqua ; Salesforce software ; Vendor management system software
  • Data base reporting software - Microsoft SQL Server Reporting Services ; SAP Crystal Reports
  • Data base user interface and query software - Data entry software ; FileMaker Pro; LinkedIn ; Microsoft Access (see all 7 examples)
  • Data mining software - Google Analytics
  • Desktop publishing software - Adobe Systems Adobe InDesign ; Microsoft Publisher
  • Development environment software - Microsoft Visual Basic
  • Document management software - Adobe Systems Adobe Acrobat ; Adobe Systems Adobe LifeCycle Enterprise Suite
  • Electronic mail software - IBM Notes ; Microsoft Outlook
  • Enterprise application integration software - Extensible markup language XML ; IBM InfoSphere DataStage
  • Enterprise resource planning ERP software - Microsoft Dynamics ; NetSuite ERP ; Oracle PeopleSoft ; SAP (see all 10 examples)
  • Enterprise system management software - IBM Power Systems software
  • Financial analysis software - Oracle E-Business Suite Financials
  • Graphics or photo imaging software - Adobe Systems Adobe Creative Cloud ; Adobe Systems Adobe Fireworks; Adobe Systems Adobe Photoshop ; Microsoft Visio (see all 6 examples)
  • Human resources software - Human resource management software HRMS ; Lawson Human Resource Management Suite; Oracle Taleo ; Walling Info Systems Recruiting Wizard (see all 80 examples)
  • Information retrieval or search software - LexisNexis
  • Internet browser software - Microsoft Internet Explorer; Web browser software
  • Map creation software - ESRI ArcGIS software
  • Medical software - MEDITECH software
  • Object or component oriented development software - Advanced business application programming ABAP
  • Office suite software - Microsoft Office
  • Operating system software - Microsoft Windows ; Oracle Solaris
  • Presentation software - Microsoft PowerPoint
  • Project management software - Microsoft Project ; Microsoft SharePoint ; Oracle Primavera Enterprise Project Portfolio Management
  • Sales and marketing software - Google AdWords ; Marketo Marketing Automation
  • Spreadsheet software - Microsoft Excel
  • Time accounting software - Kronos Workforce Payroll; MPAY Millennium
  • Video creation and editing software - Apple Final Cut Pro ; YouTube
  • Web page creation and editing software - Adobe Systems Adobe Dreamweaver ; Facebook
  • Web platform development software - Drupal ; Enterprise JavaBeans ; Hypertext markup language HTML
  • Word processing software - Microsoft Word

Tools Used

  • Desktop calculator - 10-key calculators
  • Desktop computers
  • Digital video disk players or recorders - Digital video disk DVD players
  • Digital voice recorders - Digital audio recorders
  • Inkjet printers - Office inkjet printers
  • Laser fax machine - Laser facsimile machines
  • Liquid crystal display projector - Liquid crystal display LCD projectors
  • Multimedia projectors - Video projectors
  • Notebook computers - Laptop computers
  • Personal computers
  • Photocopiers - Photocopying equipment
  • Scanners - Computer scanners
  • Special purpose telephones - Multi-line telephone systems
  • Video conference cameras - Web conferencing cameras

Knowledge

  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Skills

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Coordination - Adjusting actions in relation to others' actions.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Time Management - Managing one's own time and the time of others.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Service Orientation - Actively looking for ways to help people.

Abilities

  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Interests

  • Interest code: ECS
    • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
    • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
    • Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Work Context

  • Electronic Mail - 100% responded “Every day.”
  • Telephone - 100% responded “Every day.”
  • Face-to-Face Discussions - 96% responded “Every day.”
  • Contact With Others - 67% responded “Constant contact with others.”
  • Letters and Memos - 65% responded “Every day.”
  • Structured versus Unstructured Work - 53% responded “A lot of freedom.”
  • Freedom to Make Decisions - 47% responded “Some freedom.”
  • Spend Time Sitting - 60% responded “More than half the time.”
  • Indoors, Environmentally Controlled - 79% responded “Every day.”
  • Work With Work Group or Team - 47% responded “Extremely important.”
  • Frequency of Decision Making - 46% responded “Every day.”
  • Importance of Being Exact or Accurate - 39% responded “Extremely important.”
  • Impact of Decisions on Co-workers or Company Results - 44% responded “Very important results.”
  • Time Pressure - 50% responded “Once a week or more but not every day.”
  • Frequency of Conflict Situations - 56% responded “Once a week or more but not every day.”
  • Deal With External Customers - 30% responded “Extremely important.”
  • Deal With Unpleasant or Angry People - 44% responded “Once a week or more but not every day.”
  • Spend Time Making Repetitive Motions - 30% responded “More than half the time.”
  • Duration of Typical Work Week - 42% responded “More than 40 hours.”
  • Importance of Repeating Same Tasks - 35% responded “Important.”
  • Responsibility for Outcomes and Results - 26% responded “High responsibility.”
  • Coordinate or Lead Others - 30% responded “Very important.”
  • Responsible for Others' Health and Safety - 35% responded “Moderate responsibility.”
  • Degree of Automation - 55% responded “Moderately automated.”

Work Styles

  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  • Integrity - Job requires being honest and ethical.
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
  • Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Persistence - Job requires persistence in the face of obstacles.
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
  • Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

Work Values

  • Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Support - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Achievement - Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Wages & Trends

  • Median wages (2017)
    • $29.01 hourly, $60,350 annual
  • Employment (2016)
    • 548,000 employees
  • Projected growth (2016-2026)
    • Average (5% to 9%)
  • Projected job openings (2016-2026)
    • 57,600

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