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Educational, Guidance, School, and Vocational Counselors
SOC Code: 21-1012.00

Counsel individuals and provide group educational and vocational guidance services.

Sample of reported job titles: Academic Advisor, Academic Counselor, Admissions Counselor, Career Counselor, College Counselor, Guidance Counselor, School Adjustment Counselor, School Counselor, Student Development Advisor, Student Services Coordinator

Tasks

  • Provide crisis intervention to students when difficult situations occur at schools.
  • Confer with parents or guardians, teachers, administrators, and other professionals to discuss children's progress, resolve behavioral, academic, and other problems, and to determine priorities for students and their resource needs.
  • Identify cases of domestic abuse or other family problems and encourage students or parents to seek additional assistance from mental health professionals.
  • Counsel individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations.
  • Counsel students regarding educational issues, such as course and program selection, class scheduling and registration, school adjustment, truancy, study habits, and career planning.
  • Maintain accurate and complete student records as required by laws, district policies, and administrative regulations.
  • Prepare students for later educational experiences by encouraging them to explore learning opportunities and to persevere with challenging tasks.
  • Teach classes and present self-help or information sessions on subjects related to education and career planning.
  • Provide special services such as alcohol and drug prevention programs and classes that teach students to handle conflicts without resorting to violence.
  • Conduct follow-up interviews with counselees to determine if their needs have been met.
  • Instruct individuals in career development techniques, such as job search and application strategies, resume writing, and interview skills.
  • Plan and promote career and employment-related programs and events, such as career planning presentations, work experience programs, job fairs, and career workshops.
  • Plan and conduct orientation programs and group conferences to promote the adjustment of individuals to new life experiences, such as starting college.
  • Evaluate students' or individuals' abilities, interests, and personality characteristics, using tests, records, interviews, or professional sources.
  • Collaborate with teachers and administrators in the development, evaluation, and revision of school programs and in the preparation of master schedules for curriculum offerings.
  • Observe students during classroom and play activities to evaluate students' performance, behavior, social development, and physical health.
  • Establish and enforce administration policies and rules governing student behavior.
  • Address community groups, faculty, and staff members to explain available counseling services.
  • Prepare reports on students and activities as required by administration.
  • Attend meetings, educational conferences, and training workshops and serve on committees.
  • Compile and study occupational, educational, and economic information to assist counselees in determining and carrying out vocational and educational objectives.
  • Plan, direct, and participate in recruitment and enrollment activities.
  • Supervise, train, and direct professional staff and interns.
  • Review transcripts to ensure that students meet graduation or college entrance requirements and write letters of recommendation.
  • Provide students with information on topics, such as college degree programs and admission requirements, financial aid opportunities, trade and technical schools, and apprenticeship programs.
  • Refer students to degree programs based on interests, aptitudes, or educational assessments.
  • Assess needs for assistance, such as rehabilitation, financial aid, or additional vocational training, and refer clients to the appropriate services.
  • Establish and supervise peer counseling and peer tutoring programs.
  • Provide information for teachers and staff members involved in helping students or graduates identify and pursue employment opportunities.
  • Establish contacts with employers to create internship and employment opportunities for students.
  • Provide disabled students with assistive devices, supportive technology, and assistance accessing facilities, such as restrooms.
  • Refer qualified counselees to employers or employment services for job placement.
  • Interview clients to obtain information about employment history, educational background, and career goals, and to identify barriers to employment.
  • Sponsor extracurricular activities, such as clubs, student organizations, and academic contests.

Technology Skills

  • Analytical or scientific software - ACT WorkKeys; Computerized diagnostic programs; Computerized testing programs; Counseling software (see all 7 examples)
  • Customer relationship management CRM software - Blackbaud The Raiser's Edge
  • Data base reporting software - Microsoft SQL Server Reporting Services
  • Data base user interface and query software - FileMaker Pro; Microsoft Access ; Social Solutions ETO; Student information systems SIS (see all 21 examples)
  • Desktop publishing software - Microsoft Publisher
  • Development environment software - Adobe Systems Adobe ActionScript
  • Electronic mail software - Email software; Microsoft Outlook ; Yahoo! Email
  • Enterprise resource planning ERP software - Microsoft Dynamics ; Oracle PeopleSoft
  • Graphics or photo imaging software - Adobe Systems Adobe Photoshop
  • Human resources software - Oracle Taleo
  • Information retrieval or search software - LexisNexis
  • Instant messaging software
  • Internet browser software - Microsoft Internet Explorer; Web browser software
  • Medical software - Athena Software Penelope Case Management
  • Network conferencing software - Chat software
  • Network monitoring software - Computer-assisted live supervision
  • Office suite software - Microsoft Office
  • Presentation software - Blackboard Wimba; Microsoft PowerPoint ; Prezi
  • Project management software - Microsoft SharePoint ; Palm Pal Transana; Productivity software
  • Spreadsheet software - EZAnalyze; Microsoft Excel
  • Video conferencing software - Citrix GoToMeeting
  • Web page creation and editing software - Facebook ; LinkedIn ; Orbius; Web page design and editing software
  • Web platform development software - Ext JS
  • Word processing software - Microsoft Word

Tools Used

  • Desktop computers
  • Digital camcorders or video cameras - Video recorders
  • Digital video disk players or recorders - Digital video disk DVD players
  • Digital voice recorders - Audio recorders
  • Instant messaging platform - Yahoo! Messenger
  • Liquid crystal display projector - Liquid crystal display LCD projectors; Projection equipment
  • Notebook computers - Laptop computers
  • Overhead projectors - Overhead display projectors
  • Personal computers
  • Personal digital assistant PDAs or organizers - Personal digital assistants PDA
  • Photocopiers - Photocopying equipment
  • Video cassette players or recorders - Video cassette recorders VCR
  • Videoconferencing systems - Videoconferencing equipment

Knowledge

  • Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
  • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

Skills

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Speaking - Talking to others to convey information effectively.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Service Orientation - Actively looking for ways to help people.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Coordination - Adjusting actions in relation to others' actions.
  • Instructing - Teaching others how to do something.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Persuasion - Persuading others to change their minds or behavior.
  • Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Negotiation - Bringing others together and trying to reconcile differences.
  • Time Management - Managing one's own time and the time of others.
  • Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

Abilities

  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
  • Originality - The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
  • Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
  • Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.

Interests

  • Interest code: S
    • Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Work Context

  • Electronic Mail - 100% responded “Every day.”
  • Face-to-Face Discussions - 100% responded “Every day.”
  • Contact With Others - 94% responded “Constant contact with others.”
  • Indoors, Environmentally Controlled - 92% responded “Every day.”
  • Work With Work Group or Team - 84% responded “Extremely important.”
  • Telephone - 80% responded “Every day.”
  • Frequency of Conflict Situations - 55% responded “Every day.”
  • Coordinate or Lead Others - 51% responded “Extremely important.”
  • Structured versus Unstructured Work - 45% responded “Some freedom.”
  • Freedom to Make Decisions - 48% responded “A lot of freedom.”
  • Frequency of Decision Making - 67% responded “Every day.”
  • Duration of Typical Work Week - 61% responded “More than 40 hours.”
  • Deal With Unpleasant or Angry People - 45% responded “Once a week or more but not every day.”
  • Impact of Decisions on Co-workers or Company Results - 40% responded “Very important results.”
  • Letters and Memos - 42% responded “Once a week or more but not every day.”
  • Deal With External Customers - 38% responded “Very important.”
  • Time Pressure - 39% responded “Once a month or more but not every week.”
  • Physical Proximity - 44% responded “Moderately close (at arm's length).”
  • Public Speaking - 39% responded “Once a week or more but not every day.”
  • Spend Time Sitting - 44% responded “About half the time.”
  • Sounds, Noise Levels Are Distracting or Uncomfortable - 33% responded “Once a month or more but not every week.”

Education

Percentage of RespondentsEducation Level Required
93%Master's degree
6%High school diploma or equivalent

Work Styles

  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Integrity - Job requires being honest and ethical.
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  • Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
  • Persistence - Job requires persistence in the face of obstacles.
  • Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

Work Values

  • Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Achievement - Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
  • Working Conditions - Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Wages & Trends

  • Median wages (2017)
    • $26.64 hourly, $55,410 annual
  • Employment (2016)
    • 292,000 employees
  • Projected growth (2016-2026)
    • Faster than average (10% to 14%)
  • Projected job openings (2016-2026)
    • 35,300

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