Your #1 choice for free
Job Descriptions
Job Details
Occupation Information

Document Management Specialists
SOC Code: 15-1199.12

Implement and administer enterprise-wide document management systems and related procedures that allow organizations to capture, store, retrieve, share, and destroy electronic records and documents.

Sample of reported job titles: Business Process Analyst; Business Records Manager; Document Control Manager; Document Control, Electronic Content, and Records Manager; Document Management Consultant; Implementation Specialist; IT Project Manager; Manager, Enterprise Content Management; Record Systems Analyst; Records Manager

Tasks

  • Conduct needs assessments to identify document management requirements of departments or end users.
  • Consult with end users regarding problems in accessing electronic content.
  • Monitor regulatory activity to maintain compliance with records and document management laws.
  • Assist in determining document management policies to facilitate efficient, legal, and secure access to electronic content.
  • Implement electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists.
  • Administer document and system access rights and revision control to ensure security of system and integrity of master documents.
  • Develop or configure document management system features, such as user interfaces, access profiles, and document workflow procedures.
  • Assist in the assessment, acquisition, or deployment of new electronic document management systems.
  • Search electronic sources, such as databases or repositories, or manual sources for information.
  • Keep abreast of developments in document management technologies and techniques by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.
  • Retrieve electronic assets from repository for distribution to users, collecting and returning to repository, if necessary.
  • Develop, document, or maintain standards, best practices, or system usage procedures.
  • Write, review, or execute plans for testing new or established document management systems.
  • Implement scanning or other automated data entry procedures, using imaging devices and document imaging software.
  • Identify and classify documents or other electronic content according to characteristics such as security level, function, and metadata.
  • Prepare and record changes to official documents and confirm changes with legal and compliance management staff, including enterprise-wide records management staff.
  • Assist in the development of document or content classification taxonomies to facilitate information capture, search, and retrieval.
  • Prepare support documentation and training materials for end users of document management systems.
  • Propose recommendations for improving content management system capabilities.
  • Operate data capture technology to import digitized documents into document management system.
  • Document technical functions and specifications for new or proposed content management systems.
  • Exercise security surveillance over document processing, reproduction, distribution, storage, or archiving.
  • Analyze, interpret, or disseminate system performance data.

Technology Skills

  • Analytical or scientific software - CAPSYS Capture; EMC Captiva; Office Gemini Diamond Vision; Perceptive Software ImageNow (see all 5 examples)
  • Application server software - Oracle WebLogic
  • Computer aided design CAD software - Autodesk AutoCAD ; PTC Creo Parametric
  • Content workflow software - IBM FileNet Content Manager; Thomson Reuters GoFileRoom
  • Data base reporting software - SAP Business Objects
  • Data base user interface and query software - FileMaker Pro; IBM DB2; Microsoft Access ; Vertafore ImageRight (see all 5 examples)
  • Data compression software - File compression software
  • Data mining software - Google Analytics
  • Desktop publishing software - Adobe Systems Adobe InDesign
  • Development environment software - Microsoft .NET Framework ; Microsoft Visual Basic ; Oracle SQL Developer
  • Document management software - Adobe Systems Adobe Acrobat ; Document management system software; Xerox DocuShare; Xythos Enterprise Document Management Suite (see all 41 examples)
  • Electronic mail software - IBM Notes ; Microsoft Outlook
  • Enterprise application integration software - Extensible markup language XML ; IBM WebSphere MQ; SAP BusinessObjects Data Integrator
  • Enterprise resource planning ERP software - Business process management BPM software; Oracle PeopleSoft Financials; Pegasystems SmartBPM; SAP ERP Financials (see all 5 examples)
  • File versioning software - Version control software
  • Filesystem software - File system software
  • Graphics or photo imaging software - Adobe Systems Adobe Photoshop ; Microsoft Visio
  • Object or component oriented development software - Oracle Java ; Practical extraction and reporting language Perl ; SAP PowerBuilder
  • Operating system software - IBM MVS; Linux ; Microsoft Windows ; UNIX
  • Optical character reader OCR or scanning software - Optical character recognition OCR software
  • Presentation software - Microsoft PowerPoint
  • Project management software - Central Desktop; Microsoft Project ; Microsoft SharePoint
  • Requirements analysis and system architecture software - Unified modeling language UML
  • Sales and marketing software - Google AdWords
  • Spreadsheet software - Microsoft Excel
  • Video creation and editing software - Apple Final Cut Pro
  • Web page creation and editing software - Adobe Systems Adobe Dreamweaver
  • Web platform development software - Hypertext markup language HTML
  • Word processing software - Microsoft Word

Tools Used

  • Computer servers - Cloud computing servers; Content servers
  • Hard disk drives - Computer hard disk drives
  • Magneto optical MO drives - Magneto optical drives
  • Scanners
  • Tape arrays - Tape libraries

Knowledge

  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Skills

  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Time Management - Managing one's own time and the time of others.
  • Coordination - Adjusting actions in relation to others' actions.
  • Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Speaking - Talking to others to convey information effectively.
  • Instructing - Teaching others how to do something.
  • Service Orientation - Actively looking for ways to help people.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Abilities

  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
  • Originality - The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

Interests

  • Interest code: C
    • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Work Context

  • Electronic Mail - 100% responded “Every day.”
  • Telephone - 88% responded “Every day.”
  • Indoors, Environmentally Controlled - 84% responded “Every day.”
  • Face-to-Face Discussions - 68% responded “Every day.”
  • Work With Work Group or Team - 56% responded “Extremely important.”
  • Importance of Being Exact or Accurate - 60% responded “Very important.”
  • Duration of Typical Work Week - 63% responded “More than 40 hours.”
  • Structured versus Unstructured Work - 60% responded “Some freedom.”
  • Contact With Others - 44% responded “Constant contact with others.”
  • Freedom to Make Decisions - 48% responded “Some freedom.”
  • Spend Time Sitting - 56% responded “More than half the time.”
  • Time Pressure - 52% responded “Once a week or more but not every day.”
  • Letters and Memos - 32% responded “Once a week or more but not every day.”
  • Coordinate or Lead Others - 44% responded “Very important.”
  • Frequency of Decision Making - 32% responded “Every day.”
  • Impact of Decisions on Co-workers or Company Results - 40% responded “Important results.”
  • Importance of Repeating Same Tasks - 44% responded “Very important.”
  • Level of Competition - 52% responded “Moderately competitive.”
  • Deal With External Customers - 44% responded “Very important.”
  • Responsibility for Outcomes and Results - 60% responded “Moderate responsibility.”

Education

Percentage of RespondentsEducation Level Required
52%Bachelor's degree
20%Post-secondary certificate
16%Associate's degree

Work Styles

  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  • Integrity - Job requires being honest and ethical.
  • Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
  • Persistence - Job requires persistence in the face of obstacles.
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
  • Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Work Values

  • Achievement - Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
  • Support - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Working Conditions - Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Wages & Trends

  • Median wages (2017)
    • $42.56 hourly, $88,510 annual
  • Employment (2016)
    • 287,000 employees
  • Projected growth (2016-2026)
    • Average (5% to 9%)
  • Projected job openings (2016-2026)
    • 22,400

Similar Job Descriptions: