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Credit Authorizers
SOC Code: 43-4041.01

Authorize credit charges against customers' accounts.

Sample of reported job titles: Business Manager, Credit Administrator, Credit Director, Credit Manager

Tasks

  • Keep records of customers' charges and payments.
  • Evaluate customers' computerized credit records and payment histories to decide whether to approve new credit, based on predetermined standards.
  • File sales slips in customers' ledgers for billing purposes.
  • Receive charge slips or credit applications by mail, or receive information from salespeople or merchants by telephone.
  • Mail charge statements to customers.
  • Prepare credit cards or charge account plates.

Technology Skills

  • Accounting software - Financial accounting software
  • Data base user interface and query software - Data entry software
  • Electronic mail software - Microsoft Outlook
  • Internet browser software - Microsoft Internet Explorer
  • Office suite software - Microsoft Office
  • Presentation software - Microsoft PowerPoint
  • Spreadsheet software - Microsoft Excel
  • Word processing software - Microsoft Word

Tools Used

  • Laser fax machine - Laser facsimile machines
  • Magnetic stripe readers and encoders - Credit card processing machines
  • Personal computers
  • Photocopiers - Copy machines
  • Scanners - Computer data input scanners
  • Special purpose telephones - Multiline telephone systems

Knowledge

  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

Skills

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Time Management - Managing one's own time and the time of others.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Coordination - Adjusting actions in relation to others' actions.
  • Negotiation - Bringing others together and trying to reconcile differences.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Abilities

  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.

Interests

  • Interest code: CE
    • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
    • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Work Context

  • Face-to-Face Discussions - 100% responded “Every day.”
  • Telephone - 100% responded “Every day.”
  • Indoors, Environmentally Controlled - 98% responded “Every day.”
  • Time Pressure - 95% responded “Every day.”
  • Electronic Mail - 90% responded “Every day.”
  • Contact With Others - 90% responded “Constant contact with others.”
  • Letters and Memos - 79% responded “Every day.”
  • Frequency of Decision Making - 78% responded “Every day.”
  • Deal With External Customers - 88% responded “Extremely important.”
  • Impact of Decisions on Co-workers or Company Results - 75% responded “Very important results.”
  • Importance of Being Exact or Accurate - 70% responded “Extremely important.”
  • Structured versus Unstructured Work - 77% responded “A lot of freedom.”
  • Work With Work Group or Team - 73% responded “Extremely important.”
  • Freedom to Make Decisions - 77% responded “A lot of freedom.”
  • Coordinate or Lead Others - 67% responded “Extremely important.”
  • Spend Time Sitting
  • Frequency of Conflict Situations - 23% responded “Every day.”
  • Importance of Repeating Same Tasks - 31% responded “Very important.”
  • Spend Time Making Repetitive Motions - 15% responded “Never.”
  • Deal With Unpleasant or Angry People - 26% responded “Once a week or more but not every day.”
  • Responsibility for Outcomes and Results - 22% responded “High responsibility.”
  • Level of Competition - 33% responded “Highly competitive.”
  • Duration of Typical Work Week - 68% responded “40 hours.”
  • Physical Proximity - 32% responded “Slightly close (e.g., shared office).”
  • Extremely Bright or Inadequate Lighting - 28% responded “Never.”

Work Styles

  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Integrity - Job requires being honest and ethical.
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Persistence - Job requires persistence in the face of obstacles.
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
  • Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
  • Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
  • Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Work Values

  • Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Support - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Wages & Trends

  • Median wages (2017)
    • $17.93 hourly, $37,290 annual
  • Employment (2016)
    • 39,000 employees
  • Projected growth (2016-2026)
    • Decline (-2% or lower)
  • Projected job openings (2016-2026)
    • 3,700

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