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Coin, Vending, and Amusement Machine Servicers and Repairers
SOC Code: 49-9091.00

Install, service, adjust, or repair coin, vending, or amusement machines including video games, juke boxes, pinball machines, or slot machines.

Sample of reported job titles: Cooler Deliverer, Field Service Technician, Fountain Vending Mechanic, Full Service Vending Driver, Refurbish Technician, Service Technician, Slot Technician, Vending Mechanic, Vending Service Technician, Vending Technician

Tasks

  • Fill machines with products, ingredients, money, and other supplies.
  • Inspect machines and meters to determine causes of malfunctions and fix minor problems such as jammed bills or stuck products.
  • Test machines to determine proper functioning.
  • Replace malfunctioning parts, such as worn magnetic heads on automatic teller machine (ATM) card readers.
  • Maintain records of machine maintenance and repair.
  • Clean and oil machine parts.
  • Order parts needed for machine repairs.
  • Adjust and repair coin, vending, or amusement machines and meters and replace defective mechanical and electrical parts, using hand tools, soldering irons, and diagrams.
  • Record transaction information on forms or logs, and notify designated personnel of discrepancies.
  • Keep records of merchandise distributed and money collected.
  • Collect coins and bills from machines, prepare invoices, and settle accounts with concessionaires.
  • Make service calls to maintain and repair machines.
  • Adjust machine pressure gauges and thermostats.
  • Prepare repair cost estimates.
  • Disassemble and assemble machines, according to specifications and using hand and power tools.
  • Contact other repair personnel or make arrangements for the removal of machines in cases where major repairs are required.
  • Transport machines to installation sites.
  • Refer to manuals and wiring diagrams to gather information needed to repair machines.
  • Install machines, making the necessary water and electrical connections in compliance with codes.

Technology Skills

  • Electronic mail software - Email software; Microsoft Outlook
  • Internet browser software - Web browser software
  • Inventory management software - Inventory tracking software
  • Presentation software - Microsoft PowerPoint
  • Spreadsheet software - Microsoft Excel
  • Word processing software - Microsoft Word

Tools Used

  • Adjustable wrenches
  • Allen wrench - Allen wrenches; T handle allen wrenches
  • Automatic teller machines ATMs - Automatic teller machine ATM banking machines
  • Bastard cut file - Flat bastard files
  • Bill to coin changers - Coin machines
  • Capacitor tester - Capacitor checkers
  • Circuit tester - Electric circuit testers; Logic probes
  • Claw hammer - Claw hammers
  • Cold chisels - Flat cold chisels
  • Commercial use coffee or iced tea makers - Commercial coffee brewers
  • Crimping pliers - Hand crimp tools
  • Desoldering Gun - Desoldering tools
  • Flashlight - Work lights
  • Grinding wheels - Power grinding wheels
  • Inspection mirror - Small mirror tools
  • Integrated circuit testers - Logic analyzers
  • Light bulb changer - Rubber light bulb removers
  • Locking pliers - Channel lock pliers
  • Magnetic stripe readers and encoders - Credit card readers
  • Magnetic tools - Magnetic extendable tools
  • Magnetizer demagnetizer devices - Degauss coils
  • Magnifying lamp - Magnifier lights
  • Mini pliers - Mini plier sets
  • Multimeters - Digital multimeters
  • Needlenose pliers - Needle nose pliers
  • Nut drivers - Magnetic nut drivers; T handle nut drivers
  • Ohmmeters - Digital ohmmeters
  • Optical or compact disc juke box - Juke boxes
  • Oscilloscopes - Digital oscilloscopes; Dual trace scopes
  • Personal computers
  • Pinball games - Pinball machines
  • Poker or slot machines - Slot machines
  • Power drills - Cordless drills
  • Power grinders - Rotary tools
  • Power saws - Cordless power saws; Electric saws
  • Power screwguns - Electric screwdrivers
  • Precision file - Non-conductive files
  • Pressure sensors - Spring gauges
  • Pullers - Palnut removal tools
  • Punches or nail sets or drifts - Punch sets
  • Razor knives - Razor blade knives
  • Scanners - Computer data input scanners
  • Screwdrivers - Angled screwdrivers; Flathead screwdrivers; Phillips screwdrivers
  • Signal generators - National Television System Committee NTSC pattern generators
  • Snack or small package goods display machines - Snack vending machines
  • Soldering iron - Soldering irons
  • Specialty wrenches - Bullet button wrenches; Contact adjusters
  • Vacuum gauges - Vacuum testers
  • Video games - Video game machines
  • Voltage or current meters - Digital volt meters; High voltage probes; Leak seekers
  • Wire cutters - Wire cutting tools
  • Wire-stripping pliers - Wire strippers

Knowledge

  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Skills

  • Repairing - Repairing machines or systems using the needed tools.
  • Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
  • Troubleshooting - Determining causes of operating errors and deciding what to do about it.
  • Operation and Control - Controlling operations of equipment or systems.
  • Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly.
  • Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

Abilities

  • Finger Dexterity - The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
  • Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
  • Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
  • Control Precision - The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Multilimb Coordination - The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Visualization - The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
  • Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.

Interests

  • Interest code: RC
    • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
    • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Work Context

  • Freedom to Make Decisions - 84% responded “A lot of freedom.”
  • Electronic Mail - 85% responded “Every day.”
  • Telephone - 53% responded “Every day.”
  • Contact With Others - 56% responded “Contact with others most of the time.”
  • Indoors, Environmentally Controlled - 12% responded “Once a month or more but not every week.”
  • Duration of Typical Work Week - 51% responded “More than 40 hours.”
  • Importance of Being Exact or Accurate - 38% responded “Extremely important.”
  • Importance of Repeating Same Tasks - 42% responded “Extremely important.”
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls - 31% responded “More than half the time.”
  • Structured versus Unstructured Work - 44% responded “A lot of freedom.”
  • In an Enclosed Vehicle or Equipment - 66% responded “Every day.”
  • Face-to-Face Discussions - 27% responded “Once a month or more but not every week.”
  • Frequency of Decision Making - 59% responded “Every day.”
  • Impact of Decisions on Co-workers or Company Results - 33% responded “Very important results.”
  • Deal With External Customers - 12% responded “Not important at all.”
  • Deal With Unpleasant or Angry People - 49% responded “Once a month or more but not every week.”
  • Spend Time Making Repetitive Motions - 31% responded “More than half the time.”
  • Spend Time Standing - 20% responded “Less than half the time.”
  • Outdoors, Exposed to Weather - 40% responded “Every day.”
  • Physical Proximity - 43% responded “Slightly close (e.g., shared office).”
  • Spend Time Walking and Running - 28% responded “More than half the time.”
  • Spend Time Kneeling, Crouching, Stooping, or Crawling
  • Sounds, Noise Levels Are Distracting or Uncomfortable - 23% responded “Once a week or more but not every day.”
  • Exposed to Contaminants - 24% responded “Never.”
  • Time Pressure - 31% responded “Once a year or more but not every month.”

Education

Percentage of RespondentsEducation Level Required
92%High school diploma or equivalent
8%Post-secondary certificate
1%Associate's degree

Work Styles

  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Persistence - Job requires persistence in the face of obstacles.
  • Integrity - Job requires being honest and ethical.
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
  • Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Work Values

  • Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Support - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Wages & Trends

  • Median wages (2017)
    • $16.20 hourly, $33,690 annual
  • Employment (2016)
    • 37,000 employees
  • Projected growth (2016-2026)
    • Decline (-2% or lower)
  • Projected job openings (2016-2026)
    • 3,300

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