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Business Intelligence Analysts
SOC Code: 15-1199.08

Produce financial and market intelligence by querying data repositories and generating periodic reports. Devise methods for identifying data patterns and trends in available information sources.

Sample of reported job titles: Business Intelligence Analyst; Business Intelligence Manager; Commercial Intelligence Manager; Competitive Intelligence Analyst; Consultant, Strategic Business and Technology Intelligence; Director of Enterprise Strategy; Director of Market Intelligence; Director, Global Intelligence; Intelligence Analyst; Manager, Market Intelligence

Tasks

  • Analyze competitive market strategies through analysis of related product, market, or share trends.
  • Synthesize current business intelligence or trend data to support recommendations for action.
  • Communicate with customers, competitors, suppliers, professional organizations, or others to stay abreast of industry or business trends.
  • Manage timely flow of business intelligence information to users.
  • Collect business intelligence data from available industry reports, public information, field reports, or purchased sources.
  • Identify and analyze industry or geographic trends with business strategy implications.
  • Analyze technology trends to identify markets for future product development or to improve sales of existing products.
  • Generate standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders.
  • Identify or monitor current and potential customers, using business intelligence tools.
  • Maintain or update business intelligence tools, databases, dashboards, systems, or methods.
  • Maintain library of model documents, templates, or other reusable knowledge assets.
  • Create business intelligence tools or systems, including design of related databases, spreadsheets, or outputs.
  • Conduct or coordinate tests to ensure that intelligence is consistent with defined needs.
  • Disseminate information regarding tools, reports, or metadata enhancements.

Technology Skills

  • Access software - Citrix
  • Accounting software - Fund accounting software
  • Analytical or scientific software - Minitab ; SAS ; StataCorp Stata ; The MathWorks MATLAB (see all 6 examples)
  • Application server software - GitHub ; Oracle WebLogic Server ; Red Hat WildFly
  • Backup or archival software - Veritas NetBackup
  • Business intelligence and data analysis software - IBM Cognos Impromptu ; MicroStrategy ; Qlik Tech QlikView ; Tableau (see all 5 examples)
  • Communications server software - IBM Domino
  • Computer aided design CAD software - PTC Creo Parametric
  • Content workflow software - Atlassian JIRA
  • Customer relationship management CRM software - Blackbaud The Raiser's Edge ; Oracle Eloqua ; Oracle Siebel Marketing Resource Management; Salesforce software
  • Data base management system software - Apache Hadoop ; MongoDB ; Oracle PL/SQL ; Teradata Database (see all 12 examples)
  • Data base reporting software - Microsoft SQL Server Reporting Services ; Panorama NovaView; SAP Crystal Reports ; SiSense Prism (see all 7 examples)
  • Data base user interface and query software - FileMaker Pro; Microsoft Access ; Structured query language SQL ; Transact-SQL (see all 10 examples)
  • Data mining software - Data warehouse software; Google Analytics ; Informatica Data Explorer; SAP NetWeaver Business Warehouse
  • Desktop publishing software - Microsoft Publisher
  • Development environment software - Apache Kafka ; C ; Eclipse IDE ; Microsoft PowerShell (see all 14 examples)
  • Document management software - Adobe Systems Adobe Acrobat
  • Electronic mail software - IBM Notes ; Microsoft Exchange Server ; Microsoft Outlook
  • Enterprise application integration software - Extensible markup language XML ; IBM InfoSphere DataStage ; IBM WebSphere ; SAP BusinessObjects Data Integrator
  • Enterprise resource planning ERP software - Microsoft Dynamics GP ; NetSuite ERP ; Oracle PeopleSoft ; SAP (see all 10 examples)
  • Enterprise system management software - IBM Power Systems software ; Splunk Enterprise
  • Financial analysis software - Delphi Technology ; IBM Unica Enterprise; Oracle E-Business Suite Financials
  • Graphics or photo imaging software - Adobe Systems Adobe Flash; Microsoft Visio
  • Human resources software - Human resource management software HRMS ; Oracle Taleo
  • Information retrieval or search software - LexisNexis
  • Map creation software - ESRI ArcGIS software ; Geographic information system GIS software
  • Medical software - Epic Systems ; Healthcare common procedure coding system HCPCS ; Medical condition coding software ; MEDITECH software (see all 5 examples)
  • Metadata management software - CA Erwin Data Modeler ; Data modeling software
  • Network monitoring software - Nagios ; Wireshark
  • Network security and virtual private network VPN equipment software - Virtual private networking VPN software
  • Object or component oriented development software - C++ ; Microsoft ActiveX ; Python ; Scala (see all 11 examples)
  • Object oriented data base management software - Hibernate ORM ; PostgreSQL
  • Office suite software - Microsoft Office
  • Operating system software - Bash ; Linux ; Shell script ; UNIX (see all 10 examples)
  • Portal server software - Apache HTTP Server
  • Presentation software - Microsoft PowerPoint
  • Program testing software - Hewlett Packard LoadRunner
  • Project management software - Confluence ; Microsoft Project ; Microsoft SharePoint ; Oracle Primavera Enterprise Project Portfolio Management
  • Requirements analysis and system architecture software - Unified modeling language UML
  • Sales and marketing software - Google AdWords ; Marketo Marketing Automation
  • Spreadsheet software - Microsoft Excel
  • Transaction security and virus protection software - McAfee ; Symantec
  • Transaction server software - Customer information control system CICS
  • Video creation and editing software - YouTube
  • Web page creation and editing software - Adobe Systems Adobe Dreamweaver ; Facebook
  • Web platform development software - Apache Tomcat ; Django ; JavaScript Object Notation JSON ; Microsoft ASP.NET (see all 16 examples)
  • Word processing software - Microsoft Word

Tools Used

  • Computer servers - Storage servers
  • High end computer servers - Data warehouse appliances
  • Laser fax machine - Laser facsimile machines
  • Photocopiers
  • Scanners

Knowledge

  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Skills

  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Speaking - Talking to others to convey information effectively.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Time Management - Managing one's own time and the time of others.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
  • Coordination - Adjusting actions in relation to others' actions.
  • Mathematics - Using mathematics to solve problems.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Persuasion - Persuading others to change their minds or behavior.
  • Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Abilities

  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
  • Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Mathematical Reasoning - The ability to choose the right mathematical methods or formulas to solve a problem.
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
  • Flexibility of Closure - The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
  • Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
  • Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.
  • Originality - The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
  • Selective Attention - The ability to concentrate on a task over a period of time without being distracted.

Interests

  • Interest code: IEC
    • Investigative - Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
    • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
    • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Work Context

  • Electronic Mail - 100% responded “Every day.”
  • Spend Time Sitting - 79% responded “Continually or almost continually.”
  • Face-to-Face Discussions - 75% responded “Every day.”
  • Duration of Typical Work Week - 88% responded “More than 40 hours.”
  • Telephone - 71% responded “Every day.”
  • Work With Work Group or Team - 54% responded “Extremely important.”
  • Importance of Being Exact or Accurate - 54% responded “Extremely important.”
  • Structured versus Unstructured Work - 58% responded “Some freedom.”
  • Indoors, Environmentally Controlled - 79% responded “Every day.”
  • Contact With Others - 50% responded “Contact with others most of the time.”
  • Freedom to Make Decisions - 42% responded “Some freedom.”
  • Time Pressure - 38% responded “Once a week or more but not every day.”
  • Letters and Memos - 50% responded “Once a week or more but not every day.”
  • Impact of Decisions on Co-workers or Company Results - 58% responded “Important results.”
  • Coordinate or Lead Others - 42% responded “Very important.”
  • Level of Competition - 63% responded “Moderately competitive.”
  • Responsibility for Outcomes and Results - 38% responded “Moderate responsibility.”
  • Frequency of Decision Making - 42% responded “Once a month or more but not every week.”

Education

Percentage of RespondentsEducation Level Required
58%Bachelor's degree
33%Master's degree
4%Some college, no degree

Work Styles

  • Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
  • Integrity - Job requires being honest and ethical.
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  • Persistence - Job requires persistence in the face of obstacles.
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Work Values

  • Achievement - Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
  • Working Conditions - Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
  • Recognition - Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Wages & Trends

  • Median wages (2017)
    • $42.56 hourly, $88,510 annual
  • Employment (2016)
    • 287,000 employees
  • Projected growth (2016-2026)
    • Average (5% to 9%)
  • Projected job openings (2016-2026)
    • 22,400

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