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Bartenders
SOC Code: 35-3011.00

Mix and serve drinks to patrons, directly or through waitstaff.

Sample of reported job titles: Banquet Bartender, Bar Captain, Bar Manager, Bar Supervisor, Bartender, Mixologist

Tasks

  • Clean glasses, utensils, and bar equipment.
  • Collect money for drinks served.
  • Balance cash receipts.
  • Check identification of customers to verify age requirements for purchase of alcohol.
  • Clean bars, work areas, and tables.
  • Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
  • Take beverage orders from serving staff or directly from patrons.
  • Serve wine, and bottled or draft beer.
  • Plan, organize, and control the operations of a cocktail lounge or bar.
  • Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
  • Serve snacks or food items to customers seated at the bar.
  • Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
  • Slice and pit fruit for garnishing drinks.
  • Ask customers who become loud and obnoxious to leave, or physically remove them.
  • Arrange bottles and glasses to make attractive displays.
  • Create drink recipes.
  • Supervise the work of bar staff and other bartenders.
  • Order or requisition liquors and supplies.
  • Plan bar menus.
  • Prepare appetizers such as pickles, cheese, and cold meats.

Technology Skills

  • Data base user interface and query software - AZZ CardFile
  • Internet browser software - Web browser software
  • Point of sale POS software - Focus point of sale POS software; Intuit QuickBooks Point of Sale; NCR NeighborhoodPOS; The General Store (see all 7 examples)

Tools Used

  • Alcohol analysers - Breathalyzers
  • Bar code reader equipment - Barcode scanners; Linear imaging scanners; Long range charged coupled device CCD barcode scanners; Point of service scanners
  • Carbonated beverage dispenser - Draught foam control devices; Electronic beer line maintenance equipment; Refrigerated liquid recirculation systems; Soda dispensers (see all 5 examples)
  • Cash registers
  • Cocktail shakers or accessories - 3-piece cocktail shakers; 4-piece cocktail shakers; Pour spouts; Spirit measures (see all 10 examples)
  • Commercial use blenders - Blenders; Mojito machines
  • Commercial use cutlery - Fruit knives; Lime slicers; Olive stuffers
  • Commercial use dishwashers - Glass washers; Upright glass washers
  • Commercial use graters - Zesters
  • Commercial use juicers - Lime squeezers; Professional juicers
  • Commercial use mixers - Drink mixers
  • Commercial use strainers - 4-prong strainers; Cocktail strainers; Hawthorn strainers; Julep strainers (see all 5 examples)
  • Desktop computers
  • Domestic mist or trigger sprayers - Martini misters
  • Ice shaver machines or accessories - Ice chippers; Ice crushers; Ice flakers
  • Magnetic stripe readers and encoders - Credit card processing machines
  • Non carbonated beverage dispenser - Beverage machines
  • Notebook computers
  • Point of sale POS receipt printers - Point of sale POS printers
  • Point of sale POS terminal - Point of sale POS terminals; Point of service workstations
  • Slush machines - Frozen drink machines
  • Touch screen monitors

Knowledge

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Skills

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Service Orientation - Actively looking for ways to help people.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Coordination - Adjusting actions in relation to others' actions.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Persuasion - Persuading others to change their minds or behavior.
  • Speaking - Talking to others to convey information effectively.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Instructing - Teaching others how to do something.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Time Management - Managing one's own time and the time of others.

Abilities

  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
  • Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Auditory Attention - The ability to focus on a single source of sound in the presence of other distracting sounds.
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
  • Finger Dexterity - The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Memorization - The ability to remember information such as words, numbers, pictures, and procedures.
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
  • Trunk Strength - The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.

Interests

  • Interest code: ECR
    • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
    • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
    • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Work Context

  • Contact With Others - 92% responded “Constant contact with others.”
  • Spend Time Standing - 79% responded “Continually or almost continually.”
  • Deal With External Customers - 56% responded “Extremely important.”
  • Face-to-Face Discussions - 62% responded “Every day.”
  • Physical Proximity - 47% responded “Moderately close (at arm's length).”
  • Freedom to Make Decisions - 41% responded “A lot of freedom.”
  • Indoors, Environmentally Controlled - 73% responded “Every day.”
  • Deal With Unpleasant or Angry People - 40% responded “Every day.”
  • Importance of Being Exact or Accurate - 35% responded “Extremely important.”
  • Spend Time Making Repetitive Motions - 44% responded “Continually or almost continually.”
  • Spend Time Walking and Running - 41% responded “Continually or almost continually.”
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls - 60% responded “Continually or almost continually.”
  • Frequency of Decision Making - 63% responded “Every day.”
  • Work With Work Group or Team - 56% responded “Important.”
  • Structured versus Unstructured Work - 32% responded “Some freedom.”
  • Impact of Decisions on Co-workers or Company Results - 38% responded “Important results.”
  • Spend Time Bending or Twisting the Body - 29% responded “Continually or almost continually.”
  • Coordinate or Lead Others - 30% responded “Extremely important.”
  • Importance of Repeating Same Tasks - 32% responded “Extremely important.”

Education

Percentage of RespondentsEducation Level Required
43%High school diploma or equivalent
37%Less than high school diploma
16%Some college, no degree

Work Styles

  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Integrity - Job requires being honest and ethical.
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
  • Persistence - Job requires persistence in the face of obstacles.
  • Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
  • Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
  • Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.

Work Values

  • Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Support - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Wages & Trends

  • Median wages (2017)
    • $10.43 hourly, $21,690 annual
  • Employment (2016)
    • 611,000 employees
  • Projected growth (2016-2026)
    • Slower than average (2% to 4%)
  • Projected job openings (2016-2026)
    • 102,300

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