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Animal Control Workers
SOC Code: 33-9011.00

Handle animals for the purpose of investigations of mistreatment, or control of abandoned, dangerous, or unattended animals.

Sample of reported job titles: Animal Attendant, Animal Control Officer, Animal Enforcement Officer, Animal Ordinance Enforcement Officer, Animal Park Code Enforcement Officer, Animal Safety Officer, Community Safety Officer, Community Service Officer, Dog Control Officer

Tasks

  • Investigate reports of animal attacks or animal cruelty, interviewing witnesses, collecting evidence, and writing reports.
  • Capture and remove stray, uncontrolled, or abused animals from undesirable conditions, using nets, nooses, or tranquilizer darts as necessary.
  • Supply animals with food, water, and personal care.
  • Write reports of activities, and maintain files of impoundments and dispositions of animals.
  • Prepare for prosecutions related to animal treatment, and give evidence in court.
  • Examine animals for injuries or malnutrition, and arrange for any necessary medical treatment.
  • Contact animal owners to inform them that their pets are at animal holding facilities.
  • Educate the public about animal welfare, and animal control laws and regulations.
  • Clean facilities and equipment such as dog pens and animal control trucks.
  • Remove captured animals from animal-control service vehicles and place animals in shelter cages or other enclosures.
  • Issue warnings or citations in connection with animal-related offenses, or contact police to report violations and request arrests.
  • Examine animal licenses, and inspect establishments housing animals for compliance with laws.
  • Euthanize rabid, unclaimed, or severely injured animals.
  • Answer inquiries from the public concerning animal control operations.
  • Organize the adoption of unclaimed animals.
  • Train police officers in dog handling and training techniques for tracking, crowd control, and narcotics and bomb detection.

Technology Skills

  • Data base user interface and query software - Animal Shelter Manager; ARK Software Ark Shelter Software; RoseRush Services Shelter Pro; TRAX Animal Control and Dog Warden Officer Software (see all 7 examples)
  • Electronic mail software - Microsoft Outlook
  • Internet browser software - Web browser software
  • Map creation software - Geographic information system GIS software
  • Office suite software - Microsoft Office
  • Spreadsheet software - Microsoft Excel
  • Word processing software - Microsoft Word

Tools Used

  • Air rifles or air handguns - Tranquilizer guns
  • Animal control traps - Animal capture nets; Animal traps; Bat excluders
  • Animal transport cage - Cat crates
  • Bar code reader equipment - Microchip readers
  • Cages or its accessories - Animal cages
  • Compressed air gun - Blowguns
  • Crimping pliers
  • Digital cameras - Compact digital cameras
  • Dog catching pole - Animal catch poles; Noose poles
  • Handguns - Electro muscular disruption devices EMDD
  • Lariats - Snake hooks
  • Leashes or leads - Leashes
  • Lifts - Power lifts
  • Light trucks or sport utility vehicles - Work trucks
  • Medical acoustic stethoscope or accessory - Veterinary stethoscopes
  • Muzzles - Dog muzzles
  • Personal computers
  • Security cameras - Wildlife cameras
  • Sporting shotguns - Animal control shotguns
  • Tongs - Snake tongs
  • Two way radios - Mobile radios
  • Winches - Cable winches

Knowledge

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

Skills

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Service Orientation - Actively looking for ways to help people.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Coordination - Adjusting actions in relation to others' actions.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Abilities

  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Written Comprehension - The ability to read and understand information and ideas presented in writing.
  • Far Vision - The ability to see details at a distance.
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Written Expression - The ability to communicate information and ideas in writing so others will understand.
  • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Static Strength - The ability to exert maximum muscle force to lift, push, pull, or carry objects.
  • Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
  • Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
  • Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
  • Time Sharing - The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

Interests

  • Interest code: RSC
    • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
    • Social - Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
    • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Work Context

  • Deal With External Customers - 86% responded “Extremely important.”
  • Telephone - 87% responded “Every day.”
  • In an Enclosed Vehicle or Equipment - 93% responded “Every day.”
  • Outdoors, Exposed to Weather - 93% responded “Every day.”
  • Contact With Others - 83% responded “Constant contact with others.”
  • Work With Work Group or Team - 84% responded “Extremely important.”
  • Deal With Unpleasant or Angry People - 68% responded “Every day.”
  • Face-to-Face Discussions - 65% responded “Every day.”
  • Freedom to Make Decisions - 63% responded “A lot of freedom.”
  • Frequency of Decision Making - 69% responded “Every day.”
  • Frequency of Conflict Situations - 63% responded “Every day.”
  • Impact of Decisions on Co-workers or Company Results - 65% responded “Very important results.”
  • Structured versus Unstructured Work - 53% responded “A lot of freedom.”
  • Importance of Being Exact or Accurate - 47% responded “Extremely important.”
  • Exposed to Disease or Infections - 44% responded “Once a week or more but not every day.”
  • Responsible for Others' Health and Safety - 56% responded “Very high responsibility.”
  • Electronic Mail - 60% responded “Every day.”
  • Letters and Memos - 48% responded “Once a week or more but not every day.”
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets - 46% responded “Every day.”
  • Exposed to Contaminants - 38% responded “Every day.”
  • Very Hot or Cold Temperatures - 42% responded “Every day.”
  • Coordinate or Lead Others - 59% responded “Very important.”
  • Importance of Repeating Same Tasks - 40% responded “Extremely important.”
  • Exposed to Minor Burns, Cuts, Bites, or Stings - 47% responded “Every day.”
  • Consequence of Error - 41% responded “Extremely serious.”
  • Time Pressure - 32% responded “Every day.”
  • Deal With Physically Aggressive People - 42% responded “Once a week or more but not every day.”
  • Sounds, Noise Levels Are Distracting or Uncomfortable - 30% responded “Once a week or more but not every day.”
  • Spend Time Sitting - 42% responded “More than half the time.”
  • Duration of Typical Work Week - 57% responded “40 hours.”
  • Physical Proximity - 33% responded “Moderately close (at arm's length).”
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls - 26% responded “Continually or almost continually.”
  • Extremely Bright or Inadequate Lighting - 33% responded “Every day.”

Education

Percentage of RespondentsEducation Level Required
60%High school diploma or equivalent
30%Post-secondary certificate
10%Associate's degree

Work Styles

  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Integrity - Job requires being honest and ethical.
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Persistence - Job requires persistence in the face of obstacles.
  • Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
  • Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Work Values

  • Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Support - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Wages & Trends

  • Median wages (2017)
    • $17.08 hourly, $35,520 annual
  • Employment (2016)
    • 13,000 employees
  • Projected growth (2016-2026)
    • Average (5% to 9%)
  • Projected job openings (2016-2026)
    • 1,600

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