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Amusement and Recreation Attendants
SOC Code: 39-3091.00

Perform variety of attending duties at amusement or recreation facility. May schedule use of recreation facilities, maintain and provide equipment to participants of sporting events or recreational pursuits, or operate amusement concessions and rides.

Sample of reported job titles: Activities Attendant, Golf Starter and Ranger, Recreation Aide, Recreation Attendant, Recreation Clerk, Recreation Leader, Ride Operator, Service Representative, Ski Lift Operator, Sports Complex Attendant

Tasks

  • Sell tickets and collect fees from customers.
  • Sell and serve refreshments to customers.
  • Record details of attendance, sales, receipts, reservations, or repair activities.
  • Provide information about facilities, entertainment options, and rules and regulations.
  • Direct patrons to rides, seats, or attractions.
  • Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.
  • Clean sporting equipment, vehicles, rides, booths, facilities, or grounds.
  • Keep informed of shut-down and emergency evacuation procedures.
  • Operate machines to clean, smooth, and prepare the ice surfaces of rinks for activities such as skating, hockey, or curling.
  • Operate, drive, or explain the use of mechanical riding devices or other automatic equipment in amusement parks, carnivals, or recreation areas.
  • Provide assistance to patrons entering or exiting amusement rides, boats, or ski lifts, or mounting or dismounting animals.
  • Rent, sell, or issue sporting equipment and supplies, such as bowling shoes, golf balls, swimming suits, or beach chairs.
  • Fasten safety devices for patrons, or provide them with directions for fastening devices.
  • Tend amusement booths in parks, carnivals, or stadiums, performing duties such as conducting games, photographing patrons, or awarding prizes.
  • Verify, collect, or punch tickets before admitting patrons to venues such as amusement parks and rides.
  • Inspect equipment to detect wear and damage and perform minor repairs, adjustments or maintenance tasks such as oiling parts.
  • Maintain inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary.
  • Announce or describe amusement park attractions to patrons to entice customers to games and other entertainment.
  • Schedule the use of recreation facilities, such as golf courses, tennis courts, bowling alleys, or softball diamonds.

Technology Skills

  • Calendar and scheduling software
  • Data base user interface and query software - Database software
  • Desktop publishing software - Adobe Systems Adobe PageMaker
  • Electronic mail software - Microsoft Outlook
  • Internet browser software - Microsoft Internet Explorer
  • Office suite software - Microsoft Office
  • Operating system software - Microsoft Windows
  • Spreadsheet software - Microsoft Excel
  • Word processing software - Microsoft Word

Tools Used

  • Bowling equipment - Bowling pinsetting machines
  • Cargo trucks - Material transport trucks
  • Cash registers - Electronic cash registers
  • Costumes or accessories - Costumes; Face masks; Wigs
  • Desktop calculator - 10-key calculators
  • Desktop computers
  • Emergency medical services first aid kits - First aid kits
  • Fertilizer spreaders or distributors - Fertilizer spreaders
  • Go cart - Go-carts
  • Hard hats
  • Hula hoops or hoop equipment - Hula hoops
  • Jump ropes
  • Laser fax machine - Laser facsimile machines
  • Lawnmowers - Riding mowers
  • Loudspeakers
  • Manlift or personnel lift - J-bars; Rope tows; Ski lifts; T-bars
  • Metallic glitter
  • Microphones
  • Minivans or vans - Passenger vans
  • Paint sprayers - Field painting machines
  • Photocopiers - Photocopying equipment
  • Playground merry go rounds - Carousels
  • Pocket calculator - Handheld calculators
  • Roller skates or roller blades - Roller skates
  • Streetcars or tramway cars - Cable cars
  • Vacuum cleaners
  • Water based paints - Water-based face paints
  • Water sprinklers - Irrigation sprinklers

Knowledge

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Skills

  • Speaking - Talking to others to convey information effectively.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Service Orientation - Actively looking for ways to help people.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Abilities

  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Speech Clarity - The ability to speak clearly so others can understand you.
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Speech Recognition - The ability to identify and understand the speech of another person.
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
  • Near Vision - The ability to see details at close range (within a few feet of the observer).

Interests

  • Interest code: ECR
    • Enterprising - Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
    • Conventional - Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
    • Realistic - Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Work Context

  • Contact With Others - 92% responded “Constant contact with others.”
  • Spend Time Standing - 77% responded “Continually or almost continually.”
  • Responsible for Others' Health and Safety - 74% responded “Very high responsibility.”
  • Indoors, Environmentally Controlled - 77% responded “Every day.”
  • Face-to-Face Discussions - 67% responded “Every day.”
  • Deal With External Customers - 78% responded “Extremely important.”
  • Importance of Being Exact or Accurate - 56% responded “Extremely important.”
  • Importance of Repeating Same Tasks - 67% responded “Extremely important.”
  • Physical Proximity - 52% responded “Very close (near touching).”
  • Work With Work Group or Team - 74% responded “Extremely important.”
  • Deal With Unpleasant or Angry People - 27% responded “Once a week or more but not every day.”
  • Coordinate or Lead Others - 33% responded “Very important.”
  • Spend Time Making Repetitive Motions - 75% responded “Continually or almost continually.”
  • Exposed to Minor Burns, Cuts, Bites, or Stings - 63% responded “Every day.”
  • Freedom to Make Decisions - 33% responded “Some freedom.”
  • Frequency of Conflict Situations - 60% responded “Once a week or more but not every day.”
  • Spend Time Walking and Running - 35% responded “Less than half the time.”
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls - 52% responded “Continually or almost continually.”
  • Telephone - 52% responded “Once a week or more but not every day.”
  • Impact of Decisions on Co-workers or Company Results - 61% responded “Very important results.”
  • Structured versus Unstructured Work - 37% responded “Limited freedom.”
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets
  • Letters and Memos - 26% responded “Never.”
  • Responsibility for Outcomes and Results - 18% responded “Limited responsibility.”
  • Sounds, Noise Levels Are Distracting or Uncomfortable - 44% responded “Every day.”
  • Frequency of Decision Making - 35% responded “Every day.”
  • Consequence of Error
  • Deal With Physically Aggressive People - 17% responded “Once a month or more but not every week.”

Work Styles

  • Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Self Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
  • Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
  • Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Integrity - Job requires being honest and ethical.
  • Initiative - Job requires a willingness to take on responsibilities and challenges.
  • Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Persistence - Job requires persistence in the face of obstacles.

Work Values

  • Support - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Wages & Trends

  • Median wages (2017)
    • $10.13 hourly, $21,060 annual
  • Employment (2016)
    • 300,000 employees
  • Projected growth (2016-2026)
    • Average (5% to 9%)
  • Projected job openings (2016-2026)
    • 73,200

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