Here is an example:  An owner spends 2 hours on sales netting an average of $200 per sale or $400.  They then spend 3 hours on data input and scheduling.  If that same owner paid a clerk $36 for those 3 hours plus employer taxes for a total of $48, this would have netted the company an additional $252 for that 3 hour period.  Continue that through the week and month and you can see there is an opportunity to significantly raise revenues and/or reduce costs.  Alternatively, a portion of the saved time could be used on customer retention which is critical to a company’s longevity and controlling costs.  The cost to bring on a new customer versus retaining one is about 3:1. 

These are important considerations when hiring a new employee.  In all cases, the bottom line should be positively affected by this action.

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