Nov 182014
 
Innovative ideas to drive employee engagement

Employee engagement is important for business results. Turnover has high costs in recruiting and training new employees, and by improving engagement, you can reduce employee turnover. Also, various studies have shown that engaged employees are more productive, produce higher quality work, and provide better customer service. Here are some innovative ways that you can boost your employee engagement. Listen to employee suggestions Get employees involved more with the company by soliciting their ideas and suggestions. Often, employees may have great ideas about how your company could improve certain things, which management has never thought of. Knowing that their opinions are valued makes people feel more engaged. Make sure that you act on some of the suggestions, too, and then employees [...]

Sep 152014
 
5 Ways For Employees to Trust One Another

No matter the industry a business is operating in, an efficient and effective workplace involves having employees who trust one another. Trust helps to boost productivity levels, enhances exceptional customer service, and provides a workplace where employees enjoy working. Trust is not instantaneously established among workers, so it is important for managers to create this atmosphere.   5. Create and enforce rules and standards Your employees will have a hard time trusting one another if there are no rules to follow. No one will know what to expect from one day to the next, and not only does this hinder trust, but it also lessens productivity. When you create rules and standards, don’t make them so strict that no one [...]

Sep 082014
 
Employee engagement - is it becoming a concept to rethink?

Employee engagement is a big topic these days, as companies recognize what this can mean to their productivity and performance. A 2014 survey reported that 78 percent of executives surveyed rated engagement as an important or urgent issue. Research has shown that engaged employees are more productive, provide better customer service, and stay in their jobs longer. Employee engagement is moving from an annual survey, to an on-going business concern. Are your people engaged? Do you think they’ll keep working for you 5 years from now? Every now and then, organizations should rethink the way they treat their staff. Surveys are an excellent way of finding out if your company’s production goals are being met or not. Of course, there [...]

Sep 072012
 
Make the Right Decision! - Exempt vs Non-Exempt vs Independent Contractor

Employers are always looking for ways to cut costs.  Be aware, however, that it can be easy to make risky decisions on how to classify your employees.  Whether it is with existing employees or additions to staff, be sure you are making informed decisions on what category your employees should be in and why. We understand that with these challenging times, business owners try to find as many ways as possible to control costs. Many are not aware that there are risks in making the wrong decision, even if it is out of “ignorance”. We all know that when it comes to the law, ignorance is no defense. Employers look at the rising cost of health benefits, coupled with high [...]

Jul 282010
 

Many employers are facing turnover issues that they may not have had to deal with in the past. Some of the turnover is downsizing due to a tough economy. That type of turnover is not the common turnover that employers deal with consistently. It is usually a one time issue and hopefully will go away as the economy turns around. The turnover I’m talking about is the “revolving door” of employees being hired, staying for a little while, and then leaving. This type of turnover can be symptomatic of a deeper, organizational problem. Some employers say, “So what. Turnover is inevitable and if the employee doesn’t want to stay, they should leave.” These employers don’t seem to understand how costly [...]

Dec 222009
 
If You Don't Own a Circus... You Shouldn't Be Hiring Clowns!

A Layman’s Journey to Effortless Human Resources, author Lola Kakes As a business owner, you want to expand your company by building a solid team, not a three-ring circus. There’s a reason human resources work is often compared to running a daycare center. Managing employees can cause headaches for a company of any size, but especially for a small company where one person is doing the hiring, managing and firing. Written as a layman’s guide to human resources, this book provides the tools you need to operate your company professionally and legally before your organization grows large enough to hire an entire HR department. You’ll find essential tools that include checklists, tips, sample forms and letters, charts of important legal [...]

Sep 082009
 
Understanding Diversity in the Workplace

As a business owner, consultant, and entrepreneur I have been told by many small business owners that “diversity” is really only applicable to larger businesses. When asked what diversity means to them (the small business owner), many respond it is about differences in race or gender. It is not about making the workplace a better place in which to work, but more about following the law. I believe that diversity is really about being open to the global community and being prepared to respond to inquiries and ideas from a diverse community. If one truly understands the diverse culture we all bring to the table, we will have more open communication, better understanding, cultural and economic agreement, and less conflict. [...]

Oct 212008
 
From Employed to Engaged

Mary Weather is one of your key employees. The customers ask for her by name and she is one of your best team leaders. Today she comes into your office and tells you that she has accepted an exciting opportunity. You are taken aback. What happened, you ask yourself? Of course, you’ll have an exit interview, but it’s too late to save Mary, Turnover is costly: At least one and a half times an entry level employee’s salary – much higher for management level staff. Affects other employees – someone will have extra work until the new person is hired Delays the company in meeting its goals Upsetting for the customers – they don’t like to “train” new people The [...]

Oct 022008
 
Political Discussions in the Workplace - Danger Zone

Discussions regarding the Presidential Campaigns seem impossible to avoid. The media is bombarding us with information as this election year there are many “firsts” in our history. Freedom of speech is our right – but is it right to discuss politics in the workplace? Politics, personal finances and religion are topics that are best avoided in the workplace. You cannot assume that because a person may share your views on sports, entertainment, books, etc., that they also share your political views. If you are unsure of your colleague’s views, it is best to avoid political discussion Most companies do not have a formal policy for political discussions in the workplace. However, business owners, executives, managers and supervisors need to be [...]

Sep 182008
 
Privacy Compliance - Disclosing Health Information Has its Consequences

Some businesses are unsure how to handle privacy compliance in regards to HIPAA regulations. The Health Insurance Portability and Accountability Act of 1996 has created more work for businesses in that they have to spend endless hours researching HIPAA regulations, training employees, rewriting contracts, internal documents, patient forms and policy and procedure manuals. If office administrators, practice managers or physicians are unsure how to handle privacy compliance, then there could be consequences which can include hefty fines. The types of business entities that are affected by the law include, health plans, health care clearing houses, and those health care providers who conduct financial and administrative transactions (e.g., electronic billing and funds transfers) electronically. In order to ensure the security of [...]